Holiday Inn Express Leeds - East by IHG

Reviews

• BB

  Ben

  Sep 10, 2026
  1.0
  Terrible experience. Had to abandon my stay a night early due to loud, disturbing noise, a fire alarm, and rooms smelling strongly of cigarette smoke. Not suitable for business travellers or any paying guest considering 80% of the hotel is rented to the council would use it for short term emergency housing and asylum seekers! 5 stars for Tom on reception for handling my complaints so professionally, but 1 star for the hotel itself based on the riff raff you will be staying with!
• JW

  James Winterburn

  Aug 3, 2026
  2.0
  Staff are not welcoming rooms are disgusted and had a paying customer being racist to other customers there are people having intercors outside of the building on the corner there are kids running up and down the halls knocking on all the doors cleaners are appareling that say there here to clean only the rooms but do not clean the main entrance and it is difficult to get bedding and the people who work here have little work ethic there are no seating areas just a little corner where they expect people to stand huddled up I witnessed someone offering to pay to have there emotional support animal here and they refused but let aggressive dogs in the building after there owner told people there dogs bite
• MH

  Michael Haigh

  Jul 9, 2026
  5.0
  I had exceptional service here, the desk staff were really friendly and welcoming and really got us out of a bind as another local hotel had left us without a place to stay. We had a brisk breakfast on our departure day. The room was great and I loved the bathroom set up as it was quite big and had a great shower.
• EG

  Elizabeth Green

  Jun 15, 2026
  1.0
  My friend booked into this hotel On arrival men stood outside Went in, was a strong smell of curry Apparently residents were cooking in rooms She asked if they could cook in room and they said No your not a resident,(living there waiting on council houses) They saw men hanging around Decided this hotel was not for them, Left after a full refund,
• TE

  Tom Egan

  Jun 2, 2026
  1.0
  Would never stay here again. Just not safe.