Premier Inn Manchester Airport M56 J6 Runger Lane North hotel

Reviews

• LP

  Louise Pennington

  2 days ago
  1.0
  The dirtiest hotel I've ever stayed in. Room 328. Filthy air filters in the bathroom, black mouldy shower door screen, carpets dirty and edges of room extremely dusty. A lack of human interaction in the hotel I fear is its downfall. A self serve computer to check in, robot vacuum for cleaning some rooms and manky dirty restaurant with sticky tables. If we hadn't been utterly exhausted on arrival after our late flight we wouldn't have stayed. We just needed sleep
• KH

  Kieran Hickman

  6 days ago
  1.0
  I stayed at Premier Inn Manchester Airport Runger Lane North before an early flight, specifically because I wanted a good night's sleep. Unfortunately, that didn't happen. There was a large family letting their children run up and down the corridors screaming, shouting, and slamming doors for much of the night. The noise was so bad that sleep was almost impossible. When I returned from holiday, I contacted Premier Inn regarding their Good Night Guarantee. I was then told my claim had been refused because it wasn't submitted within 7 days. I pointed out that many guests stay at airport hotels immediately before going on holiday, and most people aren't spending their holiday filling out complaint forms. Despite that, they still refused to honour the guarantee. The whole experience felt very disappointing. The hotel failed to provide the quiet night's sleep it advertises, and the customer service afterwards seemed more interested in hiding behind a technicality than resolving a genuine complaint.
• OM

  Olly Marvin

  Aug 9, 2026
  1.0
  I found a long strand of hair beneath my burger. I advise checking the bottom of your plate before eating. This particular event RUINED my 1 day experience and totally ruined my appetite for Premier Inn's dining. Please prevent this from happening in the future as it's a necessity to not put your hair in people's food.
• SB

  Stephanie Brough

  Jul 29, 2026
  5.0
  I had a wonderful stay at Premier Inn and would like to say a special thank you to Sharon, Gosia, and Eleanor for their exceptional service. Sharon provided outstanding restaurant service and made every meal a pleasure with her friendly and attentive approach. Gosia was fantastic in the bar, always welcoming, professional, and providing excellent service. Eleanor was brilliant in both the bar and at reception, making me feel welcome from the moment I arrived and always happy to help. Their kindness, professionalism, and excellent customer service really made my stay memorable. Thank you all for making my visit so enjoyable. I would highly recommend this Premier Inn and look forward to staying again.
• RB

  Riley Burchell

  Jul 23, 2026
  2.0
  Let’s start with the positives : Rooms were spacious , we were on the top floor and it was enjoyable watching the planes fly out of the airport , however it stops there. Food was edible but not enjoyable After waiting for 2 hours for two fish and chips at the restaurant ( which we had a reservation for 6pm ) we had to repeatedly had to ask for an update on our food and was told “ will be with you in 10 minutes “ however we did not receive any food until 8pm , and had to wait a further 30 minutes in for the bill, and they were very upset when finally bringing the bill and slammed it down , morale of the story , if you are gonna stay here eat before you head to the room , as there are no other food options available, and it’s really not worth what you will pay for food that tastes worse than a microwave meal

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