First time visiting today with our 1 year old and we had a really good time. Staff are outstanding and probably made the whole experience so enjoyable. Beautifully themed and we really liked the wristband scheme as it did feel very busy when we first arrived, but soon quietened down so my child got a good chance to play. Thank you for a lovely experience.
TL
Tracey Lockie
Oct 8, 2026
Visited today (08/10/26) with my Grand-daughter, who loves soft play areas and, I'm sad to say that received an injury. She was coming down the dark slide when, a little boy that was visiting with his school, was trying to climb back up the slide. They banged heads and my Grand-daughter has ended up with a large lump and bruise on her forehead, as well as a black eye!!
I know accidents happen but I think it would be a good idea to have a light at the bottom of the slide, so you can see if there's anyone still hanging around!! I would also suggest an amendment to your 'rules of play', that children should not try to climb back up slides, especially ones that are in the dark!!
I would finally suggest that School Children should be supervised by the Teachers that are responsible for them on outings!! I didn't notice any Teachers checking on the children, until this incident happened!! A Teacher did come over to see if my Grand-daughter was OK and said the little boy wouldn't tell her what happened but, my Grand-daughter told me that he was climbing back up the slide and she ended up sliding into him!! Needless to say, I'm not at all happy that school parties are left to run riot round the place, without any supervision!! My Grand-daughter was supervised at all times, even on the slides but, sadly, a child was in the way of what should have been an enjoyable day out!!
HD
Helena Frances Davies
Oct 7, 2026
We love coming here! We travel over from Stockport and have the best time each time we visit. The staff are fantastic and the equipment is clean, with something for kids of all ages to enjoy.
MJ
Matt Jewitt
Sep 24, 2026
A truly magical place! The sensory room is absolutely incredible — calming, colourful, and packed with things that keep little ones engaged from the moment they walk in. We’re regulars here now, and I can honestly say it’s become one of our favourite weekly trips.
My son Bertie adores his time here, and we happily drive over an hour each week because it’s worth every mile. There are loads of meet‑and‑greet opportunities, and the photo packages are really well priced, especially when you get the ticket and photo combo.
The food and drinks are very reasonably priced, which makes the whole visit even better. And the triplets… exceptional. They bring so much energy, kindness, and fun to the experience — you can tell they genuinely care about making every child’s visit special.
If you’re thinking about going, I’d recommend it 100 percent. It’s one of those rare places that feels magical every single time.
Brilliant place for the kids.
Shows on every half and hour where the kids can dance.
Large indoor play area, sensory room is a quiet space for babies, smaller children and those needing less chaos.
Ball pit was were our kids spent most of their time.
The 90min play time I feel was a little short especially to get in a show and also there were long queues for character meet and greet - had paid £15 for photo package and only managed to queue for one character, as well as spending time enjoying all the other areas.
I'd recommend going mid week if you can, we went on a Saturday and it was very busy.
Book ahead to save some money, Kids Pass offers discounts too.