Premier Inn Blackpool East (M55, Jct4) hotel

Reviews

• CP

  Christina Procter

  Jul 23, 2026
  5.0
  What an extremely pleasant stay we had last week. The bed was really comfy and spacious and the staff very welcoming. Breakfast was perfectly cooked and presented by Ellie and the young lady hosting was friendly. Best breakfast weve had in a long while. We certainly will be visiting again. Thankyou
• SS

  Simon Shepherd

  Jul 20, 2026
  5.0
  my first room was facing a major road junction where cars and bikes were racby all night. But once I was moved soundless sleep was achieved.
• MM

  MULLI Mulli

  Jul 18, 2026
  4.0
  Typical premier inn .. nice and comfy bed and clean room. Staff friendly enough and breakfast was really nice. The chef knew what he was doing .. banging
• CW

  Claudine West

  Jul 3, 2026
  5.0
  Nice hotel! Welcoming. Special mention to Michael(after our midnight check in) on Reception. Mitch & Rosie in the breakfast area. (Good brekkie) Nice room. Had a fan which kept us cool. (no air con) but luckily missed that heatwave the week before. Room clean. Bed comfortable. Nice shower. Relaxed atmosphere.
• GD

  Gareth Davies

  Jun 27, 2026
  1.0
  ⭐☆☆☆☆ Very disappointing stay and certainly not what I expect from Premier Inn. Before arriving, I requested two rooms on the top floor next to each other due to travelling with a disabled child who has additional needs. Reception confirmed the request was on the booking, yet we were placed on a different floor with the rooms nowhere near each other. This made our stay far more stressful than it needed to be. The room was also below the standard I expect. The TV remote was dirty, the curtains had visible food stains, and throughout the evening and night there was a strong smell of cigarette smoke and cannabis in the corridor and coming into our room. It made for a very unpleasant experience and certainly wasn't the good night's sleep Premier Inn advertises. The following morning I raised all of these issues with reception. However, when I asked how to make a complaint, I was handed a Google Review QR code instead of being directed to Premier Inn's customer complaints process. I found this very unprofessional. Overall, the hotel failed to meet the standards associated with the Premier Inn brand. Poor room allocation, disappointing cleanliness, smoke smells throughout the hotel and poor complaint handling have left me with little confidence in staying here again. Unfortunately, I cannot recommend this hotel based on our experience.

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