Premier Inn Whitstable hotel

Reviews

• SG

  Summer Globetrotter

  Aug 8, 2026
  1.0
  What a let down. Having stayed at loads of Premier Inns, ive never had one this bad. The first nights room was next to a door, which slammed closed throughout the night, so I had a disturbance night and early morning sleep. The second nights room was so noisy with the window shut, that we thought it was still open, and the TV signal was so poor, we could not watch the programmes. At least the on-site team were nice. I would not be looking to stay here again.
• MK

  Markus Kahl

  Aug 8, 2026
  3.0
  The rooms are fine. They have no A/C though. It was sweltering in the room despite the hallway and outside being not that warm and you could only open the window a tiny little but which virtually made no difference. Also if you have an even room number your window will be facing the car park and the flood lights will be shining directly into you room meaning you will want to close them to not have the room lit up. That doesn’t help airflow either. Service is so-so. While the staff were nice, they man the front desk and the “bar” at the same time. I had to wait 10 minutes at the bar for someone to come back to serve me. Would only stay again in the depths of winter because I imagine it will only be 20 degrees rather than 26 in the rooms during that time. Lastly having had a room below the 40s we had to walk what felt like an eternity all the way to the other end of the building through those narrow corridors. Made going back and forth with our luggage a bit of a pain.
• DJ

  Dave J

  Jul 29, 2026
  4.0
  The hotel is well positioned for accessibility to, and from, Whitstable and the larger area of Thanet and the Kent coastline. There is a good sized car park, with disabled parking near the entrance. Turning right on exit can be difficult, depending on the time of day, but if you turn left you will come to a turn into a shopping area where you you can turn round on a light controlled junction. There is also a bus stop close to the hotel where you can catch buses into Whitstable. The staff we met were all pleasant and helpful even when under pressure, such as at breakfast, and understaffed. The breakfast itself was standard Premier Inn fare. It looks like there was, at one time, a separate bar/restaurant but it is now all in-house with limited options and space. The room was an accessible room and, personally, I found the bed saggy and uncomfortable and, being a low height double bed. (not Kingsize or Large double as is usual in accessable rooms) , this made it more difficult to get up from. There is central heating but no Air-conditioning in the rooms but decent fans were available to help alleviate the heat. The room itself was a good size, clean and well appointed with a good amount of clothes hangars and hanging space
• BB

  Bruno The Bear

  Jul 26, 2026
  3.0
  This Premier Inn is in a great location for using as a base for looking around the area. The rooms are very typical of a Premier Inn. Thou the mattress I found to be a tad soft. But that's down to just me. The shower was top notch. Free WiFi is available. No AC in the rooms but there is a fan if needed. This we used and it did a great job in keeping us cool. A cooked breakfast or a continental is available at an extra cost. We had the cooked which was ok. Both breakfasts are unlimited. Didn't have any evening meals so I can't comment on that. They serve drinks but nothing is on tap just from cans or bottles. There is a good size car park, which I was surprised how full this got, so the place must have quite alot of rooms. The staff are very helpful and polite. While mentioning staff, a big shout out to Amelia who was very helpful and without her help we wouldn't have been able to stay here at the time we wanted. Would use again.
• CS

  Collette Shuttleworth

  Jul 20, 2026
  5.0
  My husband and I stayed here for a two-night break and were absolutely delighted with our experience. In fact, I would go so far as to say this is the best Premier Inn we've ever stayed in. Our room was spotlessly clean, incredibly comfortable, and very well maintained. I had been a little concerned that the hotel doesn't have air conditioning, especially during the current heatwave, but I needn't have worried. The room had a very effective fan, which kept it so cool that we actually turned it off during the night. Every member of staff we encountered was friendly, welcoming, and helpful. Nothing was too much trouble, and they made us feel genuinely well looked after from check-in to check-out. Although we hadn't booked breakfast in advance, we decided to see if we could eat there on our final morning. This wasn't a problem at all, and we're so pleased we did. At £11.99 per person, it was excellent value for money. The all-you-can-eat buffet included a delicious full English breakfast, along with a great selection of lighter options such as blueberry muffins, croissants, crumpets, American pancakes, and toast with butter. There was also a variety of spreads, including jams, Nutella, peanut butter, and Marmite. The drinks selection was equally impressive, with unlimited apple, orange, and cranberry juice, as well as hot drinks from a self-service machine offering cappuccino, latte, espresso, and Americano—all included in the price. The location was another real highlight. We didn't have to move the car for our entire stay. A handy little alleyway to the right of the hotel entrance leads directly to the bus stops, where the 400 and 401 buses run regularly into Whitstable town and harbour before continuing on to Herne Bay. As pensioners, we were able to use our bus passes, making it an easy, convenient, and affordable way to explore the area. Overall, we had a fantastic stay and wouldn't hesitate to return. We would highly recommend this Premier Inn to anyone looking for a clean, comfortable, welcoming, and ideally located place to stay.

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