Premier Inn Whitstable hotel

Reviews

• RS

  Rachel Small

  today
  5.0
  We stayed here one night whilst moving home and were really impressed with the friendliness and professionalism of the staff. The young man on reception (Stephen) was extremely helpful and restores your faith in hotel receptionists as we’ve encountered many that didn’t come any where near professional.
• EE

  E

  Sep 26, 2026
  2.0
  Staff were great, as always, very helpful and hard working. The room was clean, but why only one chair provided in a double room? Also it's disappointing that you can't book rooms with a shower instead of a bath as an option on the website. Breakfast was as good as usual in a Premier Inn but the evening meal options are very poor now it's "in house", limited choice unless you want pizza or curry. Very limited choice of drinks too (wine in a can). Sorry, but not the best experience we have had, and we use Premier Inn a lot.
• BS

  Brent Simpson

  Sep 16, 2026
  3.0
  Staff were very hard working and friendly. The room was very clean and fresh. The breakfast was generally good except for quality of bacon on the first morning & no hash browns on second day due to delivery problems. Evening meal menu & drinks very limited. There is no lift to the first floor so please be aware of this when you are booking in. Also I was woken up at 4am with banging outside which I believe was from a delivery storage area for British Gas. On the whole the hotel was good but was just let down by a few things.
• VO

  Valerie Osment

  Sep 14, 2026
  5.0
  Excellently located Premier Inn, we parked, checked in, then made our way to the bus stop. It's just a 15-20 minute ride into Whitstable town centre. The buses also go to Herne Bay and Canterbury. The service was great, all the staff were exceptionally good and Kelly was particularly helpful and seemed to be doing everything! She was brilliant, sorting out our early check in, and around later in the evening when we decided to have something to eat. The food and drink service is quite limited, now that the Beefeater has closed. Breakfast was fine, but very congested and obviously fully booked. We would have no hesitation returning.
• KJ

  karen james

  Sep 14, 2026
  4.0
  Friendly, helpful staff. Tasty, cooked breakfast. There were also pastries, cereal etc available. Had a 2 night stay. Room temperature was too hot, unable to turn it down, as it was heating system only and not AC. At one point temp was 26 degrees.

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