Here at Baldwins Travel we are entirely committed to bringing your holiday dreams alive. We are a family owned, award-winning company and have an extensive team of experienced travel consultants in our 8 branches across South East England. It is their professionalism and passion that brings each destination alive and ensures you have a perfectly crafted holiday experience from start to finish.
We have experts amongst us who can create detailed tailor-made itineraries, who are connoisseurs of cruising, they are specialists in ski and authorities on adventure. We cater for everyone and our promise is that we will always aim to find you the holiday that is best suited to your needs, aims and budgets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.