Premier Inn Faversham hotel

Reviews

• DS

  Daniel Sleeth

  5 days ago
  5.0
  Nice clean rooms. Good condition. Staff were helpful. Checked in at 22:00 on a Sunday. Continental breakfast left a lot to be desired.
• MC

  Matthew Clarkson

  6 days ago
  3.0
  We booked this hotel online and paid extra for early check in (11:00am) as we had a wedding to attend in the area. We arrived at bang on 11:00am, we went in to check in. We were greeted by a fairly blunt member of staff who said they didn't imagine our room would be ready yet. I politely said that I had paid extra for an early check in as we had a wedding to get ready for and after 3 hours travel with 2 young children (7&3) we could really do with getting into our room so they have time to chill before we head out. The lady said that they offer early check in on the website but it doesn't mean it always happens. The lady went off to check and came back and said that luckily our room was ready on this occasion. Although it worked out well in the end it would make me dubious about booking with premier inn again in the future as they are clearly happy to charge for extras that they are not too bothered about honouring. In the end we did have a nice stay in an air conditioned room but the initial greeting was a little off putting.
• KK

  Kevin Kluivers

  6 days ago
  2.0
  Room not ready till after 4pm and when told them tv not working was told they would have someone look at it but upon return was told no then maintenance guy had already left at 2pm,so to have no entertainment for the whole evening wasn't great
• MB

  Mark Bullen

  Aug 1, 2026
  4.0
  Nice clean hotel. When we arrived tryed to book breakfast but advised we can’t have anything due to it not starting until seven am which was the time we were due to leave to catch our ferry. Chap I spoke to on reception advised me that if we came down around 6.40 we should be able to grab some pastries etc when we did this the following morning a different member of staff was very rude to my wife and out right refused to provide any help to us with anything!
• FT

  Frank Timmermans

  Jul 28, 2026
  4.0
  Mooi en schoon hotel in een mooie omgeving. Op loopafstand van de stad en station. Personeel is zeer vriendelijk en staat altijd klaar om te helpen. Kamers erg schoon en netjes. Alleen is de kamer best vochtig door de airco en gebrek aan ventilatie. Hierdoor is beddengoed en kleding vochtig. Eten in de avond is lastig omdat er te weinig personeel is. Hier kunnen ze zelf niks aan doen en het personeel blijft er rustig en vriendelijk onder. Al met al een perfect hotel voor een kort verblijf. ----------------------------------------------------------------- Beautiful and clean hotel in a lovely setting. Within walking distance of the city and the station. The staff is very friendly and always ready to help. Rooms are very clean and tidy. However, the room is quite humid due to the air conditioning and lack of ventilation. As a result, bedding and clothing are damp. Eating in the evening is difficult because there is insufficient staff. They cannot help this themselves, and the staff remains calm and friendly about it. All in all, a perfect hotel for a short stay.

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