Premier Inn Aldershot hotel

Reviews

• AC

  Anna Court

  2 days ago
  5.0
  Me and my friend Amanda had a wonderful time at the premier inn in aldershot and this was mainly from Maria. She was very attentive, friendly and great at her job. I would highly recommend. Will definitely be staying at this hotel again! Lovely food too!
• LH

  Lindsey Henry

  3 days ago
  5.0
  An ideal place to stay for our visit to Royal Ascot. Ate in the restaurant...simple surroundings but excellence service by bar staff and Gina and Paula. Sorry...can't recall everyone's names! A huge Tesco next door for any emergency buys and a nice woodland park to have a stroll nearby
• DH

  Dennis Haighton

  6 days ago
  3.0
  Dear Sir/Madam, I am writing to formally complain about the standard of the room I have been allocated at the Premier Inn Aldershot, 7 Wellington Avenue. Upon arrival on Monday 15 June, I was allocated a disabled access room, which includes a lowered bath and sink. This was not suitable for my needs. I immediately requested a room change; however, I was informed by reception that no alternative rooms were available at that time, and that six rooms would become available the following day (Tuesday 16 June). I was advised to return to reception in the morning to request a move. Following this advice, I returned to reception the next morning and was told that room availability would not be known until after check-out and was asked to return later in the day. After returning from my course later that afternoon, I again approached reception, only to be informed that the only available rooms were Premier rooms and that the matter would need to be discussed with the duty manager. I was later told no room move would be possible. In addition to the unsuitable room allocation, I have experienced several faults in the room which I reported, including: Bedside lights not working Shower temperature increasing uncontrollably, resulting in my skin being burned Excessive noise from the room above, preventing proper rest I was informed these issues would not be addressed until Wednesday 17 June, which is unacceptable given the safety concern regarding the shower and the impact on my stay. I was provided with a Guest Relations contact number; however, when I called, I was advised that no action could be taken until I had checked out of the hotel. This has left me without support during my stay. Given that I am attending a course with long days, I require a suitable, safe, and comfortable room to rest in, as expected from Premier Inn’s stated standards. I have requested to speak directly with the manager and would like to formally request either: An immediate room change within the hotel, or A transfer to an alternative Premier Inn in the Aldershot area
• IA

  ian Atyeo

  Jun 13, 2026
  4.0
  Check out the cooked breakfast counter before you pay for the full English breakfast. On our last visit I got to the counter to find that everything was totally dried out or burnt. I could have waited 30 minutes or more for fresh food but didn't have that time. It was so bad it shouldn't have been put out..... On previous visits the food was great, they must have had a bad morning on this occasion.
• JB

  Jope Bakaniceva

  May 30, 2026
  5.0
  ⭐⭐⭐⭐⭐ I recently stayed at the Premier Inn Aldershot and had a wonderful experience. The hotel was clean, comfortable, and well maintained, but what really made my stay exceptional was the outstanding customer service from the staff. A special thank you to Maria and Jenni, who were serving breakfast during my stay. They were both incredibly friendly, welcoming, and attentive, making every morning a pleasure. Their positive attitude, professionalism, and excellent service created a warm and inviting atmosphere in the restaurant. From check-in to check-out, all the staff were courteous and helpful, always willing to go the extra mile to ensure guests had a comfortable stay. It's clear that the team takes great pride in providing excellent customer service. Thank you, Maria and Jenni, and the entire Premier Inn Aldershot team for making my stay so enjoyable. I would highly recommend this hotel and look forward to staying here again in the future. ⭐⭐⭐⭐⭐

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