Premier Inn Cheltenham Town Centre hotel

Reviews

• CE

  Chris J. Ephgrave

  5 days ago
  4.0
  Will, Toby & Ellie were fantastic. Premier always delivers the fundamentals. Comfy beds, power showers, A/C, easy process and delicious, relaxed breakfasts. Toby was very helpful on this particular stay too. Thanks all.
• NC

  Nikai Construction

  Jul 20, 2026
  5.0
  I had a wonderful stay at Premier Inn Cheltenham Town Centre Hotel. The hotel is centrally located, making it easy to explore Cheltenham's shops, restaurants, and local attractions. The room was spacious, modern, and exceptionally clean, with a very comfortable bed that ensured a great night's sleep. The staff were welcoming, professional, and always happy to assist with any requests. Check-in and check-out were quick and hassle-free, adding to the overall convenience. The breakfast offered a good variety of fresh and tasty options, while the on-site restaurant served satisfying meals in a relaxed atmosphere. Despite being in the town centre, the hotel was quiet and peaceful, making it perfect for both business and leisure travelers. The excellent facilities, friendly service, and great value for money made my experience enjoyable from start to finish. I would highly recommend Premier Inn Cheltenham Town Centre Hotel to anyone looking for a comfortable and convenient stay in Cheltenham.
• LB

  Luke Benson

  Jul 18, 2026
  2.0
  Very nice staff and location, horrible mattresses. I have been in a lot of premier inns and this premier in has the worst bed by far
• SO

  Sp Option

  Jul 18, 2026
  1.0
  I stayed in have premier a couple weeks ago with my husband. And our two children .The check in was great the machines where easy to use and the receptionists was very kind . However breakfast was not great not because of the food but because of one of the staff memebers where extremely rude . I can understand that she may be upset as she looked very pregnant. However she seemed to be swearing lots in her own language which I thought was extremely inappropriate especially as my children where around.this did ruin my stay
• IC

  Ingrid Cruickshank

  Jun 23, 2026
  5.0
  I've stayed here a few times now. My current room is massive! The staff are truly excellent - very helpful and friendly. Will deserves a special mention for his poached eggs - they're amazing. And he's a lovely lad too!