Premier Inn Cheltenham Town Centre hotel

Reviews

• IC

  Ingrid Cruickshank

  6 days ago
  5.0
  I've stayed here a few times now. My current room is massive! The staff are truly excellent - very helpful and friendly. Will deserves a special mention for his poached eggs - they're amazing. And he's a lovely lad too!
• LL

  Lydiah

  Jun 15, 2026
  5.0
  The best place to stay when visiting town, thanks to its central location. We stayed for a weekend and really enjoyed our experience.
• GS

  Gordon Shearer

  Jun 9, 2026
  5.0
  Perfect for access to the city centre. The staff are all very helpful and personable.
• BH

  Bruno Harris

  May 29, 2026
  5.0
  I had a fantastic stay at Premier Inn Cheltenham and would happily give it 5 stars. Toby and Lainey were absolutely excellent and deserve special mention. Their service was outstanding, friendly, helpful, professional, and genuinely welcoming throughout my stay. They really made a great impression. All of the other staff were excellent as well, and the whole team helped create a really positive experience. The room was very good for the price, clean and comfortable, and I especially appreciated having a nice bath. The hotel is also in a great location, making it very convenient. Overall, excellent service, great value, and a very enjoyable stay.
• WC

  Wanda Chui

  May 24, 2026
  4.0
  The room we stayed in was just right size and comfy, with fast Wi-Fi and everything we need. The bathroom was okay, but the shower area only had a curtain to keep things in, which wasn’t the best. The breakfast was great, with lots of hot food to choose from, and you could even order from the kitchen. The cleaning could use a bit more work, though—there were visible stains on the toilet and heavy stains on the tea kettle.