Holiday Inn Express Harlow by IHG

Reviews

• DP

  Deborah Po

  Oct 3, 2026
  4.0
  L'holiday inn express è una certezza per chi viaggia. Ottima organizzazione e servizio. Le camere e il letto matrimoniale sono un pò piccole, ma è questo il loro standard. Abbiamo in particolare apprezzato la posizione di questo hotel: di fronte ad un centro commerciale, quindi con molti servizi.
• BR

  Briony Ryles

  Oct 1, 2026
  3.0
  Positives: - The hotel itself was absolutely fine for a one-night stay, and significantly more pleasant than the cheapest hotels available close to Stansted Airport. Negatives: - The website mentioned that the car park was closed, but alternative parking wasn't signposted and we drove around the block several times before finding the way in to the nearby multistorey. This could have been made a lot clearer. - When we arrived, three sullen receptionists were on duty, who were complaining to each other about how much they hate their jobs. Understandably, they didn't seem pleased to see us and we felt like an inconvenience. Lots of people moan about their jobs, but it's pretty unprofessional to do so in front of customers. - This sign in the lift, instructing us that we should only score them 8-10 in feedback surveys, as 1-7 scores them nothing. I didn't receive a survey and - based on this - would have declined to fill it in at all, because it's clearly meaningless. The sign is branded with the Holiday Inn Express logo, so the company itself is promoting this, which is an embarrassing look for them. If you want to score better, do better.
• TB

  The crosser Boy

  Sep 29, 2026
  5.0
  I had to say here for a 4 nights. The staff here are wonderful. The food is great and the beds are even better. Grace and Rosie especially helped me on my arrival, told me where to go for dinner, told me what was around the hotel for entertainment. These two helped me so much and made my stay felt so much better, hats off to these two. Assent to the company
• RS

  Rebecca Smith

  Sep 29, 2026
  5.0
  We stay here for work and find this a perfect location for transport into London. Tonight we was checked in by Grace and Rosie and they are so polite and professional, they made us feel so welcomed.
• GT

  Gareth Taylor

  Sep 25, 2026
  4.0
  Upon checking-in I was disappointed with the welcome. I get it’s just a reception job but a little more enthusiasm wouldn’t go amiss! The hotel is having some work done at the moment so their own car park is unavailable as I discovered when I tried to park there! It’s double RED lines around the hotel so a bit unclear what to do when you don’t know the area! There was an a4 printed sheet at reception with a couple of suggestions, I wanted to ask her a few questions about them but decided not to bother her! The room was fine overall, nice to have a window that opens a little, a welcome breeze but be aware it’s quite noisy outside throughout the night. The bathroom is spacious especially the shower. However you need to be quick as it doesn’t drain well (see pics!). I got this room for £60 for a Thursday night which included breakfast! I’m pretty happy with that price as the bed was comfy enough and the breakfast was nice enough.