Premier Inn Durham North hotel

Reviews

• AS

  Alex Shaw

  5 days ago
  3.0
  Is what it is. Would need a car as outer edges of city, but handy for park and ride. Breakfast service not great, but is a casualty of closing the restaurants and shoe horning into a couple of converted rooms.
• PH

  philip hay

  Sep 29, 2026
  5.0
  Nice room clean, Friendly staff, breakfast good, Re evening meal there is about 15 minute walk to a good pub .Just ask the reception staff to direct you to newton grange at brasside
• JW

  Jeff Walley

  Aug 31, 2026
  1.0
  Avoid this hotel. The problem is the rooms are very very hot. They tell you there is no aircon which would be fine normally but the room got hotter and hotter throughout the day. I arrived around 4pm the temp outside was around 19 degrees. The room temperature was 25 degrees. I turned the heater to 16 degrees, so the heater wouldn't come on, and opened the window which only opens about 3 inches due to health and safety....not enough to get any cool air into the room. Me and my wife went out for a meal (restaurant on site is "being refurbished" but there wasn't any evidence of any work being done...no skips or workmen huts outside etc). After returning from our meal the room temperature had risen to 27 degrees. The outside temperature was now 16 degrees....how was the room getting hotter? Reception told me the heating system had been turned off centrally but something was heating the room up. To cut a long story short by 23:00 the room temperature was 29 degrees (still 16 outside) and we were unable to sleep. There is a fan in the room which was useless. The hotel offered a different room which was also too hot to sleep in. There wasn't even a heatwave to have caused this....max outside temperature was 20 degrees all week during the day....16 at night. We checked out at 23:30 and found another hotel nearby. It's a shame I didn't read the reviews first as this is mentioned many many times.
• MB

  Mark Brannagan

  Aug 23, 2026
  5.0
  Fantastic stay at the prem inn Durham north . Staff absolutely brilliant. A special mention to adam on reception. Went above and beyond . Very helpful and very professional. .
• MB

  Michelle Bell

  Aug 18, 2026
  5.0
  This was our second night in Durham, having a local mini-break. The check-in wasn't until 3 pm, but there was absolutely no problem in leaving our car in the car park from 10ish, so that we could have a leisurely walk into the city. The staff member was extremely helpful, in showing us on her phone the quickest way to do this from the hotel. We checked in later in the day, and sadly, the room allocated had some kind of drain smell emitting from the bathroom. Without fuss, our room was exchanged, and the the new one was absolutely fine. It was a little tired in places, but perfectly clean, with lovely thick white towels and a very comfortable bed. We slept well, and heard no other guests during our stay, though the hotel was quite busy. We also very much appreciated the fan in the room, as it was another hot day. And it was great that the windows opened, as so often in hotels now, they don't. Who doesn't like fresh air??? Breakfast in the morning was a plentiful no-frills buffet, but perfectly adequate, and served veggie sausages that were actually edible! The serving staff were very pleasant and helpful, and we left feeling more than satisfied. All in all, a great stay! We checked out feeling refreshed and revived - and still getting over the fact that the night's stay had cost a fifth of that of the previous night in a local country "luxury" hotel - which earned a 2* rating from us...

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