Premier Inn Durham North hotel

Reviews

• MB

  Michelle Bell

  1 day ago
  5.0
  This was our second night in Durham, having a local mini-break. The check-in wasn't until 3 pm, but there was absolutely no problem in leaving our car in the car park from 10ish, so that we could have a leisurely walk into the city. The staff member was extremely helpful, in showing us on her phone the quickest way to do this from the hotel. We checked in later in the day, and sadly, the room allocated had some kind of drain smell emitting from the bathroom. Without fuss, our room was exchanged, and the the new one was absolutely fine. It was a little tired in places, but perfectly clean, with lovely thick white towels and a very comfortable bed. We slept well, and heard no other guests during our stay, though the hotel was quite busy. We also very much appreciated the fan in the room, as it was another hot day. And it was great that the windows opened, as so often in hotels now, they don't. Who doesn't like fresh air??? Breakfast in the morning was a plentiful no-frills buffet, but perfectly adequate, and served veggie sausages that were actually edible! The serving staff were very pleasant and helpful, and we left feeling more than satisfied. All in all, a great stay! We checked out feeling refreshed and revived - and still getting over the fact that the night's stay had cost a fifth of that of the previous night in a local country "luxury" hotel - which earned a 2* rating from us...
• KS

  Karen Sam

  2 days ago
  5.0
  Very nice and friendly staff, helpful and provide some suggestions on my forthcoming journey.
• AM

  Andrew McDonnell

  Jul 28, 2026
  3.0
  Great staff, but building is tired and the extractor wasn’t working in the bathroom.
• MR

  Mark Ratcliffe

  Jul 17, 2026
  1.0
  Dated, no air con, so windiw open a little, only to have frozen food lorry parked 30 foot from my window with its cooling compressor starting up every half an hour, max 5 hours sleep over nigh over a 3 night stay..Staff however are fantastic, pub next door is closed so you wil need to drive for any food
• KR

  Keith Rodgers

  Jul 12, 2026
  2.0
  Just returned from a 2 night stay and found our room was unbearably hot with only a small pedestal fan for cooling, the room temperature never fell below 30 degrees and rose to 32.5 degrees in the evening, the hotel staff know about the problem and have had comments previously from other guests about the problem only to be told that they cannot do any more than supply the small fans. Word of advice is to avoid any top floor room facing the main carpark as these rooms face the sun most of the day and never seem to cool down, ask for a lower floor and possibly facing the rear carpark.

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