Holiday Inn Express Derry - Londonderry by IHG

Reviews

• WC

  Wayne Carroll

  1 day ago
  1.0
  No air-conditioning. Had to keep window open and here noise all night. Probably ghe dirtiest room i have ever been in. Dirty fork and napkins on floor. Phone didnt work ao we could t call front desk. Used our cell with no response .
• MW

  Michael Wirdefalk

  Oct 7, 2026
  4.0
  The room was fine but the shower didn’t feel very clean unfortunately. The check-in was easy and super friendly staff as you would expect virtually everywhere in Derry. The breakfast was fine but they kept running out of either cups or forks etc which made it a bit of a nuisance, but I would still recommend this hotel. The location is great, not too far from the bus station and you’re surrounded by great pubs, both large and noisy and small and quite.
• MJ

  Martin Jackson

  Oct 4, 2026
  5.0
  ⭐⭐⭐⭐⭐ Fantastic stay, lovely staff and an excellent location! We had an absolutely fantastic two-night stay at the Holiday Inn Express Derry and would highly recommend it to anyone visiting the city. The room was excellent, clean, spacious and well equipped with everything we needed, including a huge, comfortable king-size bed, large LED TV, iron, hangers and a lovely shower. What really stood out was the staff. Everyone was incredibly friendly, always smiling, welcoming and genuinely interested in making sure we were enjoying our stay. The hospitality was brilliant throughout. Breakfast was another highlight, with a great buffet selection. There was everything you'd expect from a traditional Irish breakfast, alongside continental options including fresh croissants, yoghurts and a variety of cereals. Plenty of choice to get your day off to a great start! The location is ideal, right in the heart of Derry, with excellent access to the city's main attractions, shops, restaurants and everything else you'd want to explore. Another great bonus was the validated parking at the nearby Q-Park. It's just a short walk from the hotel, secure and locked overnight, which gave us extra peace of mind knowing the car was safely parked. Overall, an excellent experience from start to finish. Great accommodation, fantastic staff, lovely breakfast and a brilliant central location. We thoroughly enjoyed our two nights here and wouldn't hesitate to stay again. Highly recommended!
• JS

  Jeff Sheehan

  Sep 25, 2026
  5.0
  The hotel is extremely well located, close to just about everything you’ll want to see in Derry, with plenty of restaurants and bars nearby. Despite being so central, we experienced very little outside noise in the evening. Breakfast was also very good, and a clear step up from the typical make-your-own-waffle hotel breakfast. There’s a parking garage directly across the street with a hotel rate, and parking on many of the surrounding streets is free overnight. We did run into an issue with the HVAC on our first night, but the response from the staff, particularly Ailéin and Thomas, was exceptional and made all the difference. You learn a lot about an organization when something goes wrong. In our case, the team could not have handled it better. They were responsive, professional and genuinely committed to making sure we were looked after. A very positive stay, and the service is what I’ll remember most.
• PH

  Patrick Hughes

  Sep 22, 2026
  2.0
  Food really bad staff are very helpful and friendly but not enough to run the reception and food area Twice the room I was given was already occupied not only me but another couple also had the same issue took some time to resolve

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