Premier Inn Bournemouth Westbourne hotel

Reviews

• TW

  Terry Ward

  May 20, 2026
  4.0
  Stayed he for 2 nights a both times could not park in the car park ( maybe parks 25 max). The service in the restaurant was good but over all the hotel rooms are tired and could do with a re-fit.
• JC

  John Caldwell

  May 17, 2026
  4.0
  Limited parking on site. Only 1 bath towel in room so had to ask fot another one.
• NO

  Nick Oliver

  May 16, 2026
  5.0
  One of the best Premier Inns I have stayed at, and I have stayed at a few!. Room was clean. Staff were friendly and the food was as I expected.
• NN

  NickPP

  May 10, 2026
  2.0
  Lousy Premier Inn, badly run down, with unhelpful staff. I was unilaterally downgraded upon check-in from the twin room I had booked, to a double because the humour-starved desk assistant decided “well you won’t need a twin”. Left me wondering if he drives a car with one seat and buys bread by the slice. The room I was given was quite hostel-like in upkeep, next to a door which slammed constantly (all that needed was a soft-close bracket or some felt pads). The bathroom smelt of urine. There were no plug sockets anywhere near the bed - which in 2026 is really poor. However there were FIVE inexplicably located in the wardrobe unit. Go figure! The carpet had its heyday in the mid 90s by the looks of it and the less said about the stains on sofa-thing the better. “Come again!?” I thought. The layout of the hotel is weird, signage was just plain incorrect - directing people to first floor rooms down a ground floor corridor (see photo). The number of doors you’ll need to navigate to get to your room is like a physical manifestation of trying to authenticate yourself on a HMRC website from an unfamiliar device whilst flying over Russia. The parking terms are unnecessary aggressive, allowing only a 10 minute stop and drop - which is just not enough, nasty given the size, layout, incorrect signage and number of doors in the property. If I get a £100 fine I’ll be unilaterally downgrading it to £2.75, because, like the room downgrade, that’s all I need. Premier Inn will defer all parking feedback to the third party who manage their car parks (usually Horizon) as if Whitbread have no say in the terms of them, no control, never met the man. They have every say, sign-off and control over everything. But nice try.
• TM

  Tony Mercer

  May 9, 2026
  3.0
  In urgent need of updating. The usual hotel trick of pleasant reception but quite old outdated rooms. Overall I thought it overpriced when the parking, decent WiFi and breakfast added. It's only saving grace is the unlimited breakfast dear to the heart of every working person there.

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