Premier Inn Weymouth Seafront hotel

Reviews

• HC

  Henry Charles

  3 days ago
  2.0
  When we arrived on the Saturday the receptionist was off hand and curt. Admittedly we were early but she not interested in us . The room smelt of damp and old, Including toilet. At least the man helped us with luggage. I spoke to the lady at reception before we left and she noted my concerns but I was not confident she was that interested. Considering it cost £230 for 2 nights it was poor. Certainly would not recommend anyone to stay here .
• PS

  Part Time Spotter

  3 days ago
  2.0
  Really disappointed by this Premier Inn. Many floorboards in the hallway creaked as you walk. The same throughout our room. The air-conditioning unit had be off at night due to the noise. Toilet seat not properly fitted. Don't bother with the breakfast. Both coffee machines out of order. A light that blinked on/off all the time. Food not the best. Eggs were dried out, no tongs for bread and crumpets. Ketchup and brown sauce bottle almost empty. Dirty knife on the floor. I wish we'd walk into town amd had 'Spoons.
• HM

  Hollie Mapp

  Oct 4, 2026
  1.0
  Couldn’t check in on time because the room wasn’t ready, finally got in and it wasn’t properly cleaned. Dripping bath and shower throughout the stay made for a frustrating nights sleep. Complained twice about cleanliness and they still didn’t come and clean it. Male staff member at the desk was rude during multiple interactions on the first day Complained to premier inn customer service and the hotel lied to them to try and get the case closed! Absolutely shocking and concerning behaviour. Would be zero stars if I could. Only thing going for the hotel is the location, but even that doesn’t make it worth staying here again Inflating the cost to £250+ per night for a local event which requires a bike and then refusing bikes in the hotel was also absolutely ridiculous when 95% of the guests were participating and so needed to bring their bike. Baffling behaviour
• DH

  Darren Healey

  Oct 2, 2026
  1.0
  I would definitely not recommend that hotel to anyone the staff was very rude and as for manager he got into a pushing match with an 80 year old person staying there with his wife and the police had to called then once the police had a word with both of them the manager asked them both to leave the site at nearly 7 30 in the evening after they have travelled several hours to get it was unbelievable the way they was treated and other people staying there was treated the same me and my partner would never stay there even again
• MM

  Malika Mader

  Sep 26, 2026
  1.0
  Very disappointing stay – room smelled of mould and poor communication from staff We stayed at Premier Inn Weymouth and were given room 27. As soon as we entered the room, there was a very noticeable musty/mouldy smell. At first, I thought the room might simply be stuffy because the window was closed, so I opened it and we left to go for dinner. When we returned later that evening, the smell was still there. When I went into the bathroom, I immediately noticed visible mould on the ceiling. There was also an obvious patch where there had previously been a leak, although it wasn't actively leaking at the time. My husband went to reception to report both the smell and the mould. We were told that someone would come and inspect the bathroom. It was already around 11pm, but nobody came to inspect the room that night. The following morning, I spoke to reception and asked whether we could move to another room. I was told this wasn't possible because the hotel was fully booked. I was assured that the room would be inspected, thoroughly cleaned and that a dehumidifier would be used, and that everything should be sorted by the time we returned that evening. Unfortunately, when we returned, nothing had changed. I went back to reception and was then told that they had been dealing with lots of issues and hadn't been able to get anyone to clean our room. We were offered the option of being transferred to another Premier Inn, but this would have been extremely inconvenient for us as we had two young children with us. We had specifically chosen this hotel because of its convenient location close to the beach. The manager then went to inspect the room and said that he would personally scrub the room for us. We quickly went back to the room to refresh ourselves and then left to give him the opportunity to clean it. However, when we returned, the strong musky smell was still there. At this point, I went back to reception and said that we would still like to change rooms if anything became available. The following morning, a member of staff told me that he had "good news" and that there had been two cancellations, so we would definitely be given another room when we returned that evening. However, when we came back and I asked whether the new room was ready, the receptionist looked confused and said there was no note on the system about it. By this point, I was extremely frustrated. We had repeatedly been given assurances by different members of staff, only to be told something completely different by the next person. The receptionist eventually called the manager and, after a few minutes, gave us another room. The second room was slightly better, although it still had a noticeable stuffy smell. We also noticed people carrying out work in the attic area throughout the following day, so it seems the hotel may currently be experiencing a number of maintenance issues. While I was waiting for the receptionist to speak to the manager, I also witnessed other guests having problems. One guest was told they would have to wait several hours for their room because the hotel was experiencing issues and the cleaners were extremely busy. Another guest was actually given a room that already had people staying in it. Overall, this was a very disappointing experience. The biggest issue wasn't simply the condition of our original room, but the repeated lack of communication and follow-through. We were told several times that something would be done, only to return and find that nothing had happened or that the next member of staff had no idea what we had been promised. We would definitely not stay at this Premier Inn again, and based on our experience, we would not recommend it to others.

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