Hotel Indigo Exeter by IHG

Reviews

• MV

  Matteo Verzola

  2 days ago
  5.0
  Beautiful hotel in the heart of Exeter. Rooms are very well appointed and the hotel has lots of good amenities from an excellent bar to a great gym and spa. I really enjoyed my stay here.
• AA

  anood alfahad

  6 days ago
  3.0
  The hotel has an excellent location, right in the city centre, with everything within walking distance. The reception staff were very friendly, welcoming, and helpful. However, there were several issues with the room. Our room was located directly opposite the housekeeping storage room, which made it extremely noisy. The housekeeping staff were very loud when opening and closing doors and cleaning the corridor, which was quite disturbing. The bathroom also needs better maintenance and cleaning. There was a significant amount of mould around the shower area, which is unacceptable and should be properly cleaned and addressed. Additionally, only one of the two lights above the bathroom mirror was working. The other light was not functioning and was loose from its fixture, making it look as though it could fall at any moment. This is also a safety concern. Overall, the location and reception staff were great, but the noise, cleanliness, and maintenance issues really affected our stay. These are basic standards that should be properly maintained in a hotel.
• SJ

  shelley jane

  Oct 6, 2026
  5.0
  Staying 2 nights Half board in the premium king with balcony. The staff are lovely and especially the restaurant staff, Mat and Indigo. Food was amazing and service brilliant, nice to see happy staff, who just can't do enough for you. Well worth doing the half board package. Will definitely stay again.
• LH

  Lil Hathway

  Sep 27, 2026
  4.0
  Very nice hotel but booking it was a hassle. All booked online. The payment was stopped by my bank and my debit card was temporarily blocked. I called the hotel and was told that they get this problem all the time with first time bookings. I had to call the bank and the hotel again to get this resolved. The payment went through eventually but was a bit of a faff. However, the hotel was very comfortable and nicely decorated. Had the usual you would expect from a hotel.....nice shower and comfy bed. In a brilliant location for pubs, restaurants and shops. Dotties restaurant served lovely food. The bar was ok. We had cocktails in the rooftop cocktail bar which was lovely in the sunshine. We didn't use the spa facilities. Overall a lovely stay. Well done Team!
• JN

  joanna norman

  Sep 10, 2026
  5.0
  Fabulous stay for a family wedding at the end of August. We had room 509 ( our new favorite room ! ) which has a large roll top bath and a view over the beautiful cobbled streets below. We were checked in by Amira who couldn’t have been more helpful and when we wanted to add another night she sorted this out without any changing of rooms. We had a slight confusion as we skipped breakfast on the second day and added it to the third but I think this was all sorted ! Anyway, another fantastic stay at The Indigo, it really feels like a home from home when we return and a special thank-you to Amira for all your help and kindness.

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