Premier Inn Cardiff Bay hotel

Reviews

• RR

  Rachel

  1 day ago
  5.0
  A wonderful visit, prem plus room was perfect as always. The staff and the food was brilliant. Just a very short walk from the bay. Will definitely visit again
• WC

  warren cooper

  3 days ago
  5.0
  Did not stay here went to the hotel for a meeting nice light and airey conference room lovely hotel great location excellent parking nearby
• OB

  Ollie Bodman

  6 days ago
  3.0
  Opted for the premier plus room and honestly wasn’t worth the extra, all we could see was a coffee machine, the worlds smallest fridge, arm chair which was so worn we were sat on the wooden board and a tv which was no better than a standard room so won’t be booking a plus again 🤷‍♂️ staff were friendly and helpful, restaurant was nice but expensive and to be honest the car park was close and you did get cheaper tickets if you stayed at the hotel it still was £11 per night parking and you couldn’t leave the car park or it would charge you again to enter which seemed strange and weird that the premier inn hasn’t sorted this out with the car park owner, it won’t stop us booking premier inn as we like them but this was our first premier inn plus room and the way the car park worked wasn’t great 👍 Cardiff bay
• FM

  F Moh

  Aug 20, 2026
  3.0
  Brilliant location, walking distance to many amenities and attractions. The room was a let down for this hotel. Not very clean. There were crisps on the floor upon arrival. When we asked for a clean the next morning, I mentioned the crisps but they were still there when we returned to the room. Don’t think they give the rooms a vac! Also air con wasn’t working well in our room either.
• DH

  Dave Hall

  Aug 11, 2026
  1.0
  As advised, after writing a review on Monday morning, we phoned the guest relations team. That was a complete waste of time. All I was told was that we should have reported the fact that the aircon in our room wasn't working properly. It was too late by then and the staff were run off their feet. The aircon was one of the key reasons we booked as my wife has just finished cancer treatment and was keen to escape the heat. We recently stayed in the Premier Inn in Swansea bay where the room aircon was amazing.