Hotel Indigo Cardiff by IHG

Reviews

• GM

  Gennadii Miroshnikov

  6 days ago
  4.0
  Hotel Indigo Cardiff gets the important things right: the rooms feel fresh, modern and genuinely inviting. Everything was very clean, the décor had some personality rather than the usual corporate combination of beige, greige and slightly darker greige, and the amenities were good. The bathroom was modern and spotless, and the room itself was comfortable enough that you could happily spend time there rather than simply using it as somewhere to collapse at the end of the day. The slightly odd part is arriving. The building appears to have had a previous life as offices, and consequently there isn't really a hotel-lobby experience. You enter, find reception and that's more or less the ceremony completed. The reception staff, however, were good and welcoming. There is also a gym, although calling it compact would be generous. The equipment is modern and perfectly adequate, and as I had it to myself it worked brilliantly. Three people could probably exercise there peacefully; a fourth might require a booking system and some careful choreography. Breakfast was good, with a buffet supplemented by a breakfast menu, which was a welcome touch. The selection wasn't enormous, but there were enough interesting choices and the quality was good. Overall, this is a very pleasant hotel that puts its effort where it matters: comfortable, stylish rooms, modern facilities and good service. It may have misplaced its lobby somewhere during the office conversion and the gym could fit comfortably inside some hotel bedrooms, but I'd happily stay again.
• ML

  marion lee

  Sep 1, 2026
  5.0
  Fantastic hotel. Staff were extremely helpful and welcoming. Rooms are beautifully decorated and super clean . We had a queen room and the bed was so comfortable. Gorgeous bathroom and the best shower ever. We will definitely be returning here and I would recommend it 100%
• JJ

  Jos

  Aug 30, 2026
  4.0
  The good: - central location in shopping area in traffic-free street - very clean - good rooms with AC, tv, wifi, kettle etc. Comfortable bed. Good shower - great breakfast ( buffet and a la carte), incl vegetarian options, glutenfree etc - friendly staff Less good: - no own parking. The offer a 50% discount deal in a near qpark parking garage (17.50 gbp for 24h). Ask the hotel! - some rooms have white frosted windown ( ie no view). Windows do not open ( but rooms have AC). - some occasional noise from other rooms.
• FF

  FilF

  Aug 26, 2026
  5.0
  A decent hotel in the heart of Cardiff centre situated in the arcade! Some rooms are with no windows at all, which is alright if one stays only for a night. Air-conditioned rooms and comfy beds make it a good sleep. Very good breakfast would fix one up for a day ahead! Over-friendly staff is here to help a weary traveler 27/7!
• RR

  Rhys Rahman

  Aug 25, 2026
  5.0
  Great value hotel. I got back every pound i paid for this hotel. Service and staff are really great and friendly, makes you feel like at home even when at a hotel. The rooms are immaculately clean with new towels and robes provided everyday with a complete cleaning of the room. The location is literally perfect for anyone who doesn't have a car. I came for holiday and i did not have to take any bus or train, you can roam around cardiff central as everything is just steps away from the hotel. After our late check-out(yes thats possible on request) , the staff even provided to keep my luggage safe which i collected later on. 5 ⭐⭐⭐⭐⭐