Premier Inn Manchester (Handforth) hotel

Reviews

• SG

  Seb Di Gatto

  May 10, 2026
  5.0
  So quiet and clean
• JL

  Joanne Lorenzo

  Mar 24, 2026
  5.0
  Amazing hotel, Amazing staff Comfiest room Definitely coming back
• AD

  Alex D

  Mar 2, 2026
  4.0
  Had a good stay here, we booked a few rooms over a week, good location, Thomas was very helpful and polite. Rooms are a little outdated but nothing wrong with them, Comfy bed and Hot Shower.
• RS

  Ray Speak

  Feb 17, 2026
  5.0
  Very nice location with bulls head pub next door with fantastic food ,good prices on drinks
• NK

  Nina King

  Feb 16, 2026
  1.0
  DONT STAY HERE!!! - Worst experience at a Premier Inn ever! Their ‘good night guarantee’ is non existent! Please don’t waste your money at this hotel! My family & I had to stay here last minute, due to visiting a very sick relative. We arrived late and the hotel was locked. The night buzzer didn’t work and our knocks went unheard. After 10 minutes of ringing an automated phone line we eventually got redirected to the reception. No one answered the call but someone poked their head out from a back office and let us in. We could see this person had been watching television instead of manning reception. We checked in quickly as it was almost midnight and went straight to our prepaid rooms. No apology for the bad start to our stay. Both rooms were icy cold when we entered them and smelt of damp. After 30 minutes we managed to get one of the thermostats to work and turn the radiator on. However in the other room the thermostat was faulty and kept beeping. We reported this to another receptionist early the next morning, after a freezing night with no sleep. The receptionist was invited to the room to see the problem but she declined. She only handed a guest relations card and advised me to report with 7 days. At this point we’d had enough and checked out 4 hours early. I complained to guest relations and their response was infuriating! They spelt out my complaint and then refused to exercise the advertised ‘good night guarantee’. When I responded that as a business they had breeched basic health and safety hotel protocol by not supplying a basic service such as heat, I was told they would not be doing anything and hoped we’d enjoyed our stay and invited us back soon. What a joke! PLEASE DONT STAY HERE! IT’S AWFUL!!!

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