Premier Inn Manchester (Cheadle) hotel

Reviews

• MS

  Mark Smethurst

  2 days ago
  3.0
  The rooms were so hot! The staff were very good and provided an extra fan, but was glad to leave in the morning
• MW

  Matt Walters

  Jun 5, 2026
  1.0
  Have used this hotel a few times when flying from Manchester and recently checked in with family at 5pm on a Tuesday afternoon. Unfortunately, we had to wait 30 mins to check in as no staff available despite ringing the bell, calling the hotel, knocking loudly on doors and walking several laps of the internal hotel (after being let in by another guest). Eventually, a female member of staff from a back office appeared and stated she had been asleep! This was the hottest day of the year and my w children were tired and desperate for the toilet. There wasn't even an apology or any remorse for the inconvenience, not to mention serious safety and security issues this causes. By the time we checked in, about 10 guests were waiting. Other than that, this is your usual premier inn experience of basic rooms (which were like a sauna) but was clean enough for our overnight stay and early check out. You get what you pay for - but you do at least expect the staff to be awake! Unfortunately, I won't use PI Cheadle again
• JD

  J D

  May 27, 2026
  1.0
  No staff at desk when I arrived for check in. Waited 25 min for them to appear. The receptionist was sleeping! Other than that, dirty noisy, souless. Avoid
• JT

  Jon Trotter

  May 26, 2026
  1.0
  I've stayed in 'tired' Premier Inn rooms before, which is fine as normally they are clean and functional and it doesn't bother me. Not so with this place. The bathroom stank of sweaty feet, it was so bad there is no way the staff are not aware of it. I left the bath and sink running with the plugs in to force hot water down the overflow pipes and that did seem to reduce the smell significantly quite quickly to the point it wasn't worth asking to change room as reading other reviews on here later than night it's a common issue. By the second night the smell was hardly noticeable, Bathroom cleanliness lacking, mould visible in various places on the grout, on the ceiling, on the walls. Hairs from shaving visible around the bath. Appreciate the current hot weather but temperatures in the room were above 28 degrees on both nights despite my room being on the shady side of the building. The provided fan was at least decent as it was programmable and you could turn the display off to leave it running overnight. I suspect the metal roof on the building acts like a greenhouse trapping heat and making the building unbearably hot, the only place that was cool and had air conditioning was the lift!! Staining on the back of the curtains disgusting - again impossible for staff not to be aware. Room decor tired, light fittings caked in dust that has then hardened as it has been there so long - doubt desk lamp has ever had a wipe down. Ceiling lights in the room only worked if you had the right combination of switches (the ones each side of the bed and the one by the door) in the right combination which was a fun game. The light bulbs used in the lights either side of the bed were throwing out serious amounts of heat so left those off, USB charging points either side of the bed were both (just) working but again throwing out a lot of heat so I stopped using those too once I realised as the end of my usb cable was so hot I couldn't touch it. I was not aware the restaurant was not available until I received an email about a week/ 10 days before my stay - again, judging by the state of the place and other reviews if has been closed for at least a while. As others have stated - lots of aircraft noise (impossible to sleep with the windows open, even with the windows closed you can hear them but that was the least of my worries), managed about 6 hours sleep over 2 nights. Considered checking out after the first night but didn't want to leave my cameras and laptop in the car in 34 degrees heat the following day while I was at Oulton Park racing circuit for an event. Overall really disappointing, would recommend their Wilmslow hotel if anyone needs to stay in the area (again it doesn't have air conditioning but it's always been much more bearable for sleeping when hot). I only didn't stay there this time because of the price difference (now I can understand why). Can't say enough - AVOID
• SC

  Sharon Coats

  May 25, 2026
  5.0
  Situated nice for getting into Manchester ir if you are stopping beforw goetting an early flight Staff were wonderful and BETH the young lady on reception when we arrIved was exceptional nothing was a problem. Highly recommend this location

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