Holiday Inn Express Bristol City Centre by IHG

Reviews

• DR

  Dudley Robshaw

  5 days ago
  5.0
  An excellent Holiday Inn Express. Superb location very close to Bristol Temple Meads Rail Station and the Airport Shuttle stops close to there during the day but goes straight to the bus station late at night .
• D

  David /

  6 days ago
  3.0
  Staff very friendly and helpful , checked in early Room is very outdated really needs an urgent upgrade ( small and not sure how two people get on ) , the whole hotel needs an upgrade. Didn’t sleep well wasn’t that comfortable Breakfast was average but included Hotel is opposite Temple Meads so convenient for travel but I wouldn’t stay here again.
• IV

  Ines Victorino

  Oct 5, 2026
  4.0
  We had a wonderful stay at the Holiday Inn Express Bristol. The location is super convenient, right next to the train station, which made getting around really easy. A very special thank you to Izzy, who gave us such a warm welcome from the moment we arrived. She was incredibly kind and gave us some great recommendations for places to visit with our 2-year-old daughter. Throughout our stay, the whole team was extremely friendly, helpful and always checking if we needed anything, either for ourselves or for our little one. We genuinely felt very well looked after. The rooms are a little small for a family of three, but everything was very clean, comfortable and accessible. This is a great example of what a Holiday Inn Express should be. I would definitely stay here again, especially because of how welcome the team made us feel. Thank you again to Izzy and the whole team for making our stay so lovely! ❤️
• DM

  Dan Mahon

  Sep 24, 2026
  5.0
  The staff at reception were very friendly and welcoming, they explained membership benefits and helped me use them. Ideal location for early bus/train. Room was warm but air con worked.
• AT

  Alex Thk

  Sep 23, 2026
  3.0
  We’ve noticed that the hotel does not change the bedsheets since we’ve checked in. On the 4th day of our stay, we called reception and asked them if the hotel changes bedsheets daily to which they said yes. We informed them that whilst the bed was remade, the bedsheets were not changed. Reception was extremely friendly and informed us they would make a note of it. The next day after coming back to our room, the sheets were still not changed. We then informed reception that we’ve seen the same stains on the bedsheets throughout our stay and requested housekeeping to immediately change the bedsheets. Instead they “changed” the sheets by flipping the covers the other way round and reorganised. After 30 minutes and another phone call to reception later, a lady knocked on our door and shoved a phone in my face saying they change the bedsheets every 3 days. It is understandable that hotels may not change sheets everyday, but the sheets should be changed during a longer stay whenever necessary and when upon guest requests. Honestly really disappointed at their housekeeping service. Concierge/Reception service and restaurant service are all good.