SH
Subrina Hossain
6 days ago
Excellent customer service, Manager Alex is the best, very supportive and very professional. We had a bit of misunderstanding but he solved it quickly and efficiently.
JT
Javier Perulero Trigán
Aug 10, 2026
First time experience with a Holiday Inn. We really like the two different parking space provided (outdoors and underground). I think, for the price paid fr the room for 2 nights, it would have been a gesture to allow guests to park, £5 per night is not. big deal, but it would have been nice, to be honest.
The front desk staff were incredibly nice and helpful including the staff for the breakfast - very smiley and charming.
The room was a decent size and very clean, the bathroom; spotless. We were very impressed by the look of the room and the cleansiness. The bathroom is a little bit small having to dry outside for comfort but for two nights, manageable. The bed was very comfortable.
I am always excited about breakfast in hotels but this one was very basic. We still appreciate the fact they offer breakfast.
The offer food al day until 10pm but the bar for a drink is open until 2am. We did not eat or have a drink there but is good to know.
Over all, for a work trip or a place to stay for a couple to sleep, it is a very good hotel and recommend. We simply slept there as we spent the day out with friends. I would not sure how I'd feel for a family.
Thank you to everyone who made us feel welcome during our stay!
Staff are helpful and friendly.
The food quality was basically if you bought it from Iceland. So, edible but not worth the price. The beer wasn't great. And Guinness from a can, not on tap.
The rooms are ok. Bed was comfortable, clean. Bathroom tiny, if you're a big lad or lass you'll struggle to turn around.
Parts of the hotel need refreshing you'll notice as you're walking around.
The areas gone down in the last few years but that's not the hotel's fault.
SB
Sean Bennett
Jul 22, 2026
Not a bad stay overall - no air con was a let down - needed an early breakfast over the weekend with my children at a sporting event - I wasn’t expecting much with the staff just starting but Alpesh sorted some cereal and toast out. As we were about to leave, out of the blue he had foil wrapped bacon rolls for us all - nice touch ( diamond member ) - would probably stay close to middlebrook next time
KT
Karan Tanwar
Jul 19, 2026
I had the pleasure of staying at this hotel in April, and it was an excellent experience from start to finish. The hotel staff were exceptionally courteous, professional, and always willing to help, making my stay comfortable and enjoyable.
One of the highlights was the well-equipped gym within the hotel, where I enjoyed exercising every morning. The rooms were consistently clean, well-maintained, and serviced to a high standard throughout my stay.
The breakfast buffet was outstanding, offering a wide variety of delicious vegetarian and non-vegetarian options. There was something for everyone, and the quality and freshness of the food were impressive.
I would also like to give a special mention to one of the hotel staff members, Akash, who was extremely friendly and helpful. His recommendations for places to visit around Bolton were excellent and made my trip even more enjoyable.
Overall, I thoroughly enjoyed my stay at the Holiday Inn in Bolton. The excellent hospitality, cleanliness, amenities, and dining experience made it a memorable visit. I would happily recommend this hotel to anyone visiting the area and look forward to staying here again.