Premier Inn High Wycombe / Beaconsfield hotel

Reviews

• AA

  Abby

  Oct 7, 2026
  1.0
  Terrible Experience – Avoid This Location We booked a stay at the Premier Inn High Wycombe / Beaconsfield hoping for the reliable, comfortable standard we usually expect from the chain, but this visit was an absolute disaster from start to finish. Complete Lack of Accessibility: Most concerningly, despite traveling with a disabled relative who required proper accommodations, we were told there were no accessibility rooms available. For a major hotel chain to fail so completely on basic inclusivity and accessible design is deeply frustrating and alienating. Abysmal Dining Delay: We decided to grab food at the hotel, which turned into a staggering two-hour wait just for three pizzas. Instead of an apology or proactive communication, the staff offered a string of unacceptable excuses about why simple pizzas were taking so long to cook from frozen. Unclean Rooms and Broken Facilities: Walking into the room, it was immediately clear that housekeeping had fallen short. The cleanliness was subpar, and to top it off, we found multiple appliances in the room were broken and unusable. Given the filthy conditions, broken room features, non-existent accessibility for vulnerable guests, and shocking kitchen delays, we will not be returning. Save your money and stay elsewhere.
• VM

  vickie meaking

  Oct 4, 2026
  1.0
  The most disgusting place I have ever had the misfortune of staying at. As a regular premier inn user it comes as a huge shock that this is the feedback I am giving. The bar was tired, filthy and the food average at best. But the toilets were the dirtiest I have ever encountered, someone had used two of the toilets for an upset stomach but left the evidence all over the seats, the back of the loos, dirty toilet tissue on the floor and had not flushed. Reported to bar staff but the toilets were not sealed off. The corridors to the room had bin bags on them and were filthy. But to top it off we had sheets left on the sofa bed for us to make it up ourselves. We stayed 1.5 hours, checked out and requested our money back which we have. A complaint has been put into the company with photo evidence but they haven’t bothered to reply. I would add this photo evidence to this review but I think it is way too disgusting to view.
• JB

  Jamie Babber

  Oct 1, 2026
  2.0
  Unfortunately, my four-night stay was disappointing. The hotel felt shabby and was not particularly clean, with litter around the grounds, including beer cans, cigarette ends and general rubbish. The gardens also appeared poorly maintained. I appreciate that part of the hotel is currently undergoing refurbishment, and I understand that this can inevitably cause some disruption. However, this should not affect the cleanliness and upkeep of the areas that remain operational. The fixtures and fittings in the room were dirty and dusty, giving the impression that the room had not been properly cleaned. There was no housekeeping service during my entire four-night stay, despite putting the appropriate sign on the door requesting service. The room itself was very tired, with dated décor and laminate peeling in places, which added to the overall run-down feel. On the positive side, the bed was comfortable, the shower was good, and the location was convenient. Overall, while I appreciate that refurbishment work is taking place, the poor cleanliness, dusty and dirty fixtures and fittings, lack of housekeeping and tired condition of the operational areas made the stay disappointing.
• RP

  Robert Payne

  Oct 1, 2026
  3.0
  The location of the hotel is very for connections to major roads but it is located litterly adjacent to a housing development and doesn't appear to be close to local amenities. The rooms are of standard Premier Inn quality, although possibley not up to the latest standards. What I did not like was that the family rooms were located in an Annexe, this is a separate building and requires external stairs or a lift to reach, and is located across the access road for the car park. Specific to my stay was dreadful service for breakfast on a Saturday morning, with many people seeking refunds as service and lack of cooked food was so bad. Also specific to my stay but ongoing is building work adjacent to the annexe building. This causes dreadful inconvenience for parking and access and the site, whilst construction workers were working on Saturday was severely insecure. This is not good for young children.
• RS

  Rebecca Simpson

  Sep 26, 2026
  3.0
  Room was basic but acceptable for the price. Our bed was comfy but a bit creaky, especially as there was no space to get out at the side (due to the pull out bed) and so I had to scoot down to the bottom. The windows in our room did not open at all and the room was uncomfortably warm when we arrived. We eventually worked out that the fan heater could be set to blow out without heating which did help. The food however was shocking. We pre-paid for the meal deal to find that when we arrived in the restaurant, they were operating on a ‘reduced’ menu due to supply issues. There was a choice of fish and chips, curry, or salad. And pasta for the kids. That’s it. Our main meals arrived at the same time as the starters. Some parts were cold. At least we were reassured that breakfast wouldn’t be an issue. We initially felt sorry for the staff who were fielding all the unhappy customers. Until we arrived at breakfast to find a queue for non existent hot food, every time anything fresh came out there were enough people waiting that it all went immediately. We managed to get some pastries while we waited for more food to come out, then even the pastries ran out! It’s clearly not a temporary supply issue as the evening staff had said. We cancelled the rest of the food plan and will be eating elsewhere for the rest of our stay. To add insult to injury, the workmen that we were told worked 8-6 Monday to Friday, rocked up at 8am on Saturday to start construction work.

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