Holiday Inn Express Birmingham - Star City by IHG

Reviews

• AM

  Abdul Mateen

  Oct 7, 2026
  5.0
  I enjoyed few nights in The Holiday Inn Express. I felt the bed was comfortable. The room was spacious. The room temperature felt comfortable. The Bathroom was amazing and the shower was perfect. The breakfast was delicious. The staff were very friendly. I felt a five star experience in a fraction of the price. I hope to come back again.
• GM

  Greg McIntosh

  Sep 27, 2026
  5.0
  Great place with access to centre city or Aston Villa area. Lovely restaurant and bar inside. Secure parking at night
• SS

  Shoeb Saleheen

  Sep 26, 2026
  4.0
  Went to stay for a business trip, so it hits all the right spots- quiet hotel, decent restaurant, food that hits the right spot. The staff are friendly and helpful. A quite decent place to stay if you're in town for a couple of days.
• JB

  J B

  Sep 25, 2026
  5.0
  Only thing I don’t like about this Hotel is there is no electric plug point and near the bed to use my CPAP machine. So I am having to carry along extension lead to attach it to the only plug point hidden behind the TV
• AM

  Allison McNeill

  Sep 11, 2026
  1.0
  Extremely upset to arrive at the hotel at 4.30pm and receive a text message on arrival saying our two night stay had been cancelled. We spoke to Hotel staff and were told our booking had been cancelled as our room had a maintenance issue. We were told Booking.com was responsible for sorting us out - they only sent four suggested hotel alternatives, all of which were double our booked price. We will raise this directly with Booking.com, however, as it was a Holiday Inn fault with their rooms, regardless of T&Cs and policies as we were repeatedly told, Holiday Inn should have been proactive in locating and holding a room for us in one of their sister sites. Instead we spent 3 hours trying to find a room. The general manager hid in his office and didn't bother to intervene and left a junior staff member dealing with us all the time while every other guest who arrived was booked in. I have no confidence that the rooms were unavailable due to a fault but rather over sold. Absolutely terrible experience and would not recommend Holiday Inn or Booking.com (who we have used without fault for years) but when it came to dealing with an issue both parties palmed it off on each other and ultimately left us to fend for our selves.