Premier Inn Dunstable South A5 hotel

Reviews

• LM

  Love of a Mother

  Sep 1, 2026
  3.0
  Check in was very easy using the self service system, and there were still members of staff available if needed. The staff we encountered were friendly, helpful and welcoming, so I cannot fault them. Unfortunately, the room itself was a real disappointment. I have stayed at Premier Inn before, including recently in one of their Plus rooms, so I know the standard Premier Inn is capable of. The difference at Dunstable was quite noticeable. The room simply did not feel as though it had been cleaned or maintained to an acceptable standard. The main bed had visibly stained sheets with numerous brown marks on them. The upholstered headboard had dust, fluff and debris along the top, and the ventilation grille was heavily coated in dust. The bathroom also needed considerably more attention, with staining in the basin, grime and discolouration around the shower screen, seals and runners, and a visibly dirty toiletries dispenser. These were not things I went searching for. They were obvious enough for me to notice during our stay, and I took photographs of the issues. It was particularly disappointing because we generally enjoy staying at Premier Inn and have had much better experiences elsewhere. The staff and straightforward check in were definite positives, but unfortunately the cleanliness and overall condition of the room at Dunstable fell well below the standard I have come to expect from Premier Inn.
• JG

  Joanne Graham

  Sep 1, 2026
  4.0
  Staff were fabulous from start to finish, and very convenient for the airport. My only complaint is that despite the heatwave being over it was unbearably hot in the room!
• SH

  Shirley H

  Aug 23, 2026
  3.0
  The room was not good, the rubbish basket had not been emptied from the previous guest, there were no glasses for bedside water, there was only one had towel and the sheet had not been tucked in so it became uncomfortable in the night.
• KJ

  Kiran J

  Aug 11, 2026
  1.0
  The first room I was given had not been thoroughly cleaned, it was dusty and there were sweets left on the bathroom and bedroom floors, and stains from glasses in the bedside. A fan had been put in the room but it was dirty and was blowing dust at the bed. I asked for another room. It was cleaner but the fan was still just as dirty as the one in the first room. I went down to ask for a clean fan and never received one.
• MM

  Michelle M

  Aug 11, 2026
  1.0
  The worst Premier Inn I have ever had the displeasure of staying in. Black mold in the reception and both rooms we were in. We already moved rooms and quite frankly didn’t have the energy to complain further after a long day of travelling. The fans in both rooms were covered in a thick layer of dust. The walls have water marks up them like there’s been previous leaks, which would explain the black mold everywhere. After being moved rooms we had to wipe the bedside tables down as they had cup marks all over them and clearly hadn’t been cleaned. Reception staff were incredibly helpful and are trying their absolute best to tend to every complaint but there clearly needs to be competent cleaning staff hired. Premier Inn needs to invest some money into this hotel or close it down. Absolutely no AC during a heatwave and left with only 1 tiny fan to cool down the room. Go to the Premier Inn 10 minutes further down the road you’ll probably have a more enjoyable experience.