Premier Inn Bath City Centre hotel

Reviews

• BT

  Biscuit Tin

  Jun 14, 2026
  5.0
  Great location for exploring beautiful city. Housekeeper Lee was very helpful, when we requested extra towel and water bottle, he was very polite and quick to help with our request
• TT

  Taddy69

  Jun 6, 2026
  5.0
  Recently stayed at this premier inn, rooms very nice. Hotel manager Beth was friendly and attentive, the housekeeping from Lee was really good when we needed extra towels and pillows.
• TE

  Tom Edwards

  Jun 6, 2026
  5.0
  Very polite housekeepers sophie and Lee. Very outstanding service from ollie on reception. Check in was very efficient and happy to store luggage!
• RL

  Ryan Lam

  Jun 1, 2026
  1.0
  I didnt even stop to think whether I should book this Premier Inn or not because I thought they all had to be of a certain standard. I was wrong, this Premier Inn in Bath City Centre was horrendous, and probably one of the worse hotels I have ever stayed in, in the UK. We arrived late after driving for 3.5hrs from Cornwall, to be met by a girl in the reception who clearly did not want to work there. I can take tired, dated rooms as long as they are clean. However, upon entering our room we were greeted with floors dirtier than the outside, our family of 4 was only provided with 3 towels... And I only realised that we had no toilet paper halfway through my poo! When my wife went back to reception (twice), we couldn't find anyone to help, except a security guard that helped in the search. She finally found a more helpful member of staff, who offered my wife a free breakfast (I would have preferred some toilet paper first), but by that time we were all too tired to pack our things up and move. Just take this as a warning, that this is nowhere near as nice as any Premier Inn you have stayed in before.
• DS

  dave stevens

  May 29, 2026
  2.0
  Rooms are in desperate need of need of decorating . The rooms look dirty . Stains everywhere limescale all around the taps .Does not usually bother me to much BUT this is not a cheap hotel . This cost £149 a night . I know it’s a premier inn but I have stayed in them b4 and this is the worst . Not stayed in one for quite a while but you now have to request your room to be cleaned the next day by 12noon fair enough the room does not have to be cleaned everyday . But we had to ask for new towels which by the way definitely need replacing they smelled clean but had stains . Tbe last day we did ask for the room to be cleaned and they only left 1 set of towels no way to contact reception so off you go having to walk back to reception and ask for more towels . As I said the towels or terrible so need to be changed daily . The room over looked a small carpark with pigeon crap everywhere and we knew there was not a view to be fair but clean the windows clear the bird shit . This hotel needs a complete overhaul. The lady at reception was pleasant enough no issues with that . Deffo better hotels for £150 a night

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