Best Western Plus Executive Residency Rigby's Water World Hotel

4.2
331 reviews

About

HotelBest Western
At the Best Western Plus Executive Residency Rigby's Water World Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Residency Rigby's Water World Hotel will stand out among other hotels in Warner Robins,GA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Residency Rigby's Water World Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Executive Residency Rigby's Water World Hotel
1056 GA Highway 96, Warner Robins, GA
31088, United States

Hours

Reviews

4.2
331 reviews
5 stars
227
4 stars
39
3 stars
11
2 stars
12
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jennifer and Sasha for their exceptional service.

Cleanliness

While many reviews highlighted the cleanliness of the hotel, there were significant complaints about unclean rooms and issues with bed bugs.

Amenities

Guests enjoyed the rooftop bar and the spacious, well-maintained rooms, but some expressed disappointment with the breakfast options and the check-in process.

Customer Service Issues

Several reviews noted poor customer service experiences, particularly regarding check-in problems and lack of resolution for complaints.

Location

The hotel is well-located near restaurants and entertainment, making it convenient for guests.
  • JG
    Jeffrey Garvin
    Dec 4, 2025
    5.0
    Food was from Walk Ons next door to hotel. Catfish was delish!
  • ME
    Mark Eckman
    Nov 20, 2025
    5.0
    The Russian woman working desk was absolutely great, very helpful, I always like drinking in the rooftop bar , bar tenders were great 👍, two outdoor areas separated and one indoor area in roof, we stay about once per month for work
  • NE
    Nathan Ennis
    Nov 10, 2025
    5.0
    Excellent experience! This location will not disappoint, the well-maintained rooms are spacious and comfortable. The staff members are knowledgeable and very friendly!
  • EG
    Eric Goldman
    Oct 18, 2025
    5.0
    One of the nicest hotels I've stayed at in a while. Super clean and whatever detergent they used on the linens and towels smelled so good. I slept like a baby.
  • RJ
    Rj Joseph
    Oct 9, 2025
    3.0
    We stayed in Sept of 2023, and because we enjoyed everything we stayed again in October 2025. Big difference, first cloth chair had numerous stains, clocks were wrong, bathroom floor was dirty, shower had 2 bath gels and 1 shampoo. I asked for conditioner and the housekeeper didn’t even replace, just left on sink. Hot breakfast was boring; same every day. When I mentioned to the front desk employee where the conditioner was left she apologized and was upset. Furthermore when I pay that much to sleep there I really don’t expect to make my own bed every day. I also had to ask for my trash to be emptied. The good was the walk in shower was great, loved the comfortable bed and your bath towels were large. I’ve visited my family for 25 years and always stayed at the Hampton inn. But tried BW because of the location. I doubt I will come again. Also, in the past we used your miniature golf and inside bowling during my visits. BTW this is the first negative review I ever gave but I think you should be aware.

Frequently Asked Questions About Best Western Plus Executive Residency Rigby's Water World Hotel

Does Best Western Plus Executive Residency Rigby's Water World Hotel have a bar on the premises?

Yes, the hotel features an on-site bar for guests.

Is breakfast included when staying at the Best Western Plus Executive Residency Rigby's Water World Hotel?

Yes, complimentary breakfast is available to all guests.