Aiden by Best Western Warm Springs Hotel and Event Center

4.6
497 reviews

About

HotelBest Western
Located in Warm Springs,GA, the Aiden by Best Western Warm Springs Hotel and Event Center is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Aiden by Best Western Warm Springs Hotel and Event Center
2526 Whitehouse Pkwy, Warm Springs, GA
31830, United States

Hours

Reviews

4.6
497 reviews
5 stars
405
4 stars
43
3 stars
12
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Nilay Patel, received numerous commendations for their exceptional service and friendliness, making guests feel welcomed and valued.

Cleanliness

Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a pleasant stay.

Views and Atmosphere

The hotel is praised for its stunning views and peaceful atmosphere, making it a great getaway location.

Dining Experience

While many enjoyed the breakfast and bar offerings, some guests expressed disappointment with the limited dining options and quality of food.

Management Issues

A few reviews highlighted concerns regarding management responsiveness and service inconsistencies, particularly related to reservations and billing.
  • AW
    Anna-Marie Watkins
    Jan 5, 2026
    3.0
    This hotel, location, staff, and all it entails was wonderful. The staff were especially kind and helpful. However, I spilled a can of Diet Coke in my room and used a small pool towel to clean it up quickly so that it did not warp the floors. I did not have any paper towels or other means of cleaning up my spill. Upon receiving my receipt email later, I noticed a $30 miscellaneous charge on my bill, inquired, and found out that it was because I used a towel to clean up my spill. I don't understand what else I should have done in this situation as it needed to be cleaned quickly, and I don't see how one, thin towel is worth $30. The stay was fantastic but the greed and excessive charge is disappointing.
  • TM
    Tawanda Murray
    Jan 2, 2026
    5.0
    I have experienced the Aiden Hotel multiple times and each time I have really enjoyed myself. Thanks to the front desk staff and a very special shout out to a wonderful hotel representative Nilay(Niel) for always making sure my stay is exactly what I expect.
  • AJ
    Ashia Jackson
    Dec 11, 2025
    5.0
    This is my second time staying here, and everything is great - I mean everything: the rooms, the amenities, and the customer service. Neil has assisted me in both stays and has done an exceptional job. This is the place to go if you're looking for somewhere nice with a phenomenal view.
  • AM
    Adam McWilliams
    Oct 30, 2025
    4.0
    This place was a Godsend to us. We had originally booked rooms at the Meriwether County Inn and the rooms were absolutely disgusting! The hotel staff was very friendly and accommodating! The rooms were clean and the views were stunning! They even reopened the bar for us after a wedding we got back from. I would highly recommend this place. I wish we could’ve stayed longer to enjoy the gorgeous giant gazebo and outdoor sitting area!
  • CC
    clare conley
    Oct 23, 2025
    5.0
    We always enjoy our stay at the Aiden in Warm Springs. Nilay Patel was efficient and kind while checking us in. He is an asset to the hotel. Also, Octavia who was running the bar and restaurant. We appreciate the view and tge rooms. A good experience overall.

Frequently Asked Questions About Aiden by Best Western Warm Springs Hotel and Event Center

Is Aiden by Best Western Warm Springs Hotel and Event Center a smoke-free property?

Yes, the hotel is a smoke-free property to ensure a clean and healthy environment for all guests.

Does the hotel offer free Wi-Fi to guests?

Yes, free internet access is available so guests can check emails and browse the web comfortably.