Holiday Inn Express & Suites Valdosta West - Mall Area by IHG

4.3
760 reviews
Welcome to Valdosta!

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay Smart at our Hotel in ValdostaYou'll find the comfort and convenience you need at our Holiday Inn Express® & Suites, one of Valdosta's leading hotels. Located off I-75 at exit 18, our hotel is the place to stay for easy access to the area's most popular businesses and attractions. We offer reasonable rates and a name you can trust, allowing you to "Stay Smart."Thoughtfully designed for the most distinguished business traveler, our contemporary hotel in Valdosta boasts 360-sq ft of well-appointed meeting space. Corporate guests can easily stay connected to the office with the use of our free Wi-Fi and 24-hour business center. With a location near the Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport, the Holiday Inn Express® & Suites is the most convenient place to stay off I-75. Our Valdosta hotel's perfect for families as we are close to Wild Adventures Water and Theme Park and the Valdosta Mall. If you are in town to visit Valdosta State University, you and your family will be pleased to know that we are only two miles from campus.Unlike other Valdosta hotels, we offer an array of complimentary amenities to guarantee a comfortable stay, including a hot breakfast bar, 24-hour fitness center and outdoor pool. You'll find practical and contemporary accommodations when staying with us, so make your reservation today at the Holiday Inn Express® & Suites Valdosta West hotel!

Location

Holiday Inn Express & Suites Valdosta West - Mall Area by IHG
1330 North Saint Augustine Road, Valdosta, GA
31601, United States

Hours

Reviews

4.3
760 reviews
5 stars
477
4 stars
164
3 stars
46
2 stars
35
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the staff for their friendliness, attentiveness, and willingness to go above and beyond to assist guests.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and facilities, although some noted issues with specific areas like bathrooms needing maintenance.

Breakfast Quality

The breakfast offerings received positive feedback for variety and quality, with several guests mentioning it as a highlight of their stay.

Noise Issues

Several guests reported noise disturbances from the nearby highway, affecting their overall comfort during the stay.

Room Comfort

While many guests found the rooms comfortable and spacious, there were occasional complaints about specific maintenance issues.
  • NP
    Nina Porterfield
    Dec 30, 2025
    4.0
    Great location off of 75, easy to walk to restaurants. Breakfast was good and all of the employees we encountered were nice. My only complaint is the noise of the A/C ... I knew something was amiss when we saw that ear plugs were provided but super thankful that they were. Also, mold or mildew on the shower floor (caulk) needs to be addressed.
  • SC
    sean cavanaugh
    Dec 13, 2025
    5.0
    The night staff was amazing. So thankful for a great place to stay after our car broke down.
  • KE
    K. Elizabeth
    Nov 30, 2025
    5.0
    I want to extend my deepest gratitude to the team at the Holiday Inn Express Valdosta for an absolutely wonderful stay. As a mom traveling alone with two little ones under three- while also going through chemotherapy for breast cancer- I cannot express how much the kindness and professionalism here meant to us. Paolo at the front desk was unbelievably kind and went far above what is typically expected. He brought extra towels, helped with a large trash bag, and made sure we had everything we needed…tasks that are not usually part of the front-desk responsibilities at this location. His compassion and professionalism made a world of difference during a very challenging trip. I also want to recognize Lavonia (apologies if I’m misspelling her name). She prepared one of the best breakfast spreads in the entire state of Georgia. She was warm, attentive, and so sweet with my children while I fixed their breakfast. Her hospitality set the tone for our whole morning, and I’m incredibly grateful. The rooms were spotless, tidy, and truly clean, including sanitized cribs…something every parent deeply appreciates. The beds were soft and comfortable, and the overall cleanliness far exceeded expectations. On our trip north, we stayed at the Hilton Home2 Suites across the street. For our return, we chose Holiday Inn Express… and it was a night-and-day difference. The Hilton rooms were nowhere near as clean or comfortable, and their breakfast was simply passable. Holiday Inn Express offered a far superior experience in every way. Thank you, Holiday Inn Express Valdosta, for helping a mom with two little ones- during your busiest weekend- with genuine care and attentiveness. You gave us the break on the road we desperately needed, and we are truly grateful. Highly, highly recommended.
  • JF
    Jennifer Fernandez
    Nov 29, 2025
    5.0
    Nice courteous staff, very clean, organized & well maintained. The breakfast attendees lady was exceptional today 11/29/25. Very kind, & attentive to the guest. Plus, it was her birthday today! Thank you for taking good care of us!
  • KM
    kimberly morrison
    Nov 23, 2025
    5.0
    We were greeted by Cat who is one of the kindest ladies I’ve met. She made sure our questions were answered - with a warm and welcoming smile. She heard my husband wasn’t feeling well and she upgraded our room, we were closer to the elevator and she gave us 2 bottles of water. Cat is a very valuable team member and we would definitely return to this property .. because of Cat.

Frequently Asked Questions About Holiday Inn Express & Suites Valdosta West - Mall Area by IHG

Does Holiday Inn Express & Suites Valdosta West offer free breakfast?

Yes, Holiday Inn Express & Suites Valdosta West offers a complimentary buffet breakfast to guests.

Is the hotel accessible for guests with mobility needs?

Yes, the hotel provides mobility accessible accommodations and features accessible parking and an elevator.