Business Details
About
HotelWedding VenueBusiness Meeting Locations
Our hotel is located in Thomasville, deep in southern Georgia, and is known as the "City of Roses." Thomasville was recently voted the 9th kindest city in the country, and our hotel is no exception! Travelers appreciate that our location is close to historic downtown, area corporations, Thomas University, Archbold Medical Center, the State Farmer's Market, Pebble Hill Plantation, Thomasville Rose Gardens, and the Big Oak. Before exploring Thomasville get a smart start with our free, hot Express Start Breakfast Bar. Also, take advantage of our on-site Fitness Center, or enjoy a dip in our indoor seasonal pool. Everything mentioned is complimentary, as well as WiFi and parking. We have a 24-hour Suite Shop for snacks and essentials. Come stay at the hotel known for "Cleanliness and Friendliness!"
Location
Holiday Inn Express & Suites Thomasville by IHG
452 Liberty Street, Thomasville, GA
31757, United States
Hours
Reviews
3.9
439 reviews
5 stars
222
4 stars
89
3 stars
51
2 stars
32
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Marie and Raymond for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty linens, hair in bathrooms, and overall room cleanliness not meeting expectations.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and availability of food.
Room Conditions
Guests noted that while some rooms were clean and comfortable, others showed signs of wear and required maintenance, such as issues with plumbing and outdated decor.
Customer Service Concerns
There were complaints about poor customer service experiences, particularly at the front desk, with reports of rudeness and inefficiency.
- RARyan AdamekNov 16, 20252.0The hotel it self was fine nothing special. However the reason for the review is I specifically selected this hotel because it had an indoor pool for my kids to swim some energy out from the trip. The pool is open and indoor and NOT HEATED. Pool temp was approximately 74 degrees (taken by Apple Watch). The stay time for a person in 74 degree water is approximately 30 minutes before becoming hypothermic significantly increasing risk of drowning. So DO NOT pick this hotel if a pool is an important amenity.
- SSShadonnaNov 8, 20254.0Rooms are very clean employees are nice 💯
- SSStacy StayanoffOct 30, 20255.0Clean rooms, good breakfast buffet, nice staff, located near restaurants and fast food. Would stay here again.
- GHGiordan HarrisOct 30, 20255.0I travel very often for work, booking for, and traveling with a large (40+) group - I was very impressed by the staff here, they personified southern hospitality, and made the overall stay fantastic! The regional manager, Douglas, made the booking portion (which is typically a small headache), extremely easy and quick! When we checked in, Raymond was fantastic - likely the most smooth and efficient check in process I've had with my group of 40+. With a very pleasant conversation to match! O'Daylis was definitely the most helpful breakfast attendant I've had at an hotel, made sure the entirety of my group got and had what they needed, myself included, and was even familiar with our drive back home and offered a few awesome sites/places to pit stop on the way back! Will definitely stay here again in the future, and will recommend to my colleagues that travel this way!
- RMR. MonroeOct 5, 20251.0Called about the conference rooms and they were no help. I was transferred multiple times. The guy I was on the phone with was rude and transferred me without notice. He kept over talking me while I was trying to speak.
Frequently Asked Questions About Holiday Inn Express & Suites Thomasville by IHG
What time can I check in and check out at Holiday Inn Express & Suites Thomasville by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with my stay?
Yes, a free hot Express Start Breakfast Buffet is available for all guests.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas.
Are pets allowed at the hotel?
No, dogs and cats are not allowed on the property.
Is the fitness center available and free to use?
Yes, the fitness center with equipment like elliptical machines and free weights is available for free.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with elevators available.
What COVID-19 safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, offers enhanced cleaning in common areas and guest rooms, arranges for social distancing in common areas, provides sanitizer, disinfects or discards plastic keycards, and trains employees in hygiene procedures.
What nearby dining options are available around Holiday Inn Express & Suites Thomasville by IHG?
Nearby you can enjoy dining at IHOP for breakfast and brunch, Applebee's Grill + Bar for casual dining, and the Waffle House for a classic diner experience, among other restaurants like Pardon My Cheesesteak and San Marcos Mexican Grill.
Are there convenient places to get snacks or gas near the hotel?
Yes, Circle K and Kangaroo Express convenience stores are nearby, both offering snacks and gas. There is also a car wash at Circle K.
What nearby attractions can guests visit around Thomasville?
Guests can explore historic downtown Thomasville, Thomasville Rose Gardens, Pebble Hill Plantation, and the Big Oak. These make great activities before or after your stay at the hotel.