Holiday Inn Express & Suites Thomasville by IHG

3.9
441 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Our hotel is located in Thomasville, deep in southern Georgia, and is known as the "City of Roses." Thomasville was recently voted the 9th kindest city in the country, and our hotel is no exception! Travelers appreciate that our location is close to historic downtown, area corporations, Thomas University, Archbold Medical Center, the State Farmer's Market, Pebble Hill Plantation, Thomasville Rose Gardens, and the Big Oak. Before exploring Thomasville get a smart start with our free, hot Express Start Breakfast Bar. Also, take advantage of our on-site Fitness Center, or enjoy a dip in our indoor seasonal pool. Everything mentioned is complimentary, as well as WiFi and parking. We have a 24-hour Suite Shop for snacks and essentials. Come stay at the hotel known for "Cleanliness and Friendliness!"

Location

Holiday Inn Express & Suites Thomasville by IHG
452 Liberty Street, Thomasville, GA
31757, United States

Hours

Reviews

3.9
441 reviews
5 stars
222
4 stars
91
3 stars
51
2 stars
32
1 star
45

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, there were several reports of unclean conditions, including hair and dirt in rooms and issues with the breakfast area.

Staff Service

The staff received mixed reviews; while some guests highlighted exceptional service from individuals like Marie and Raymond, others reported rude behavior and poor customer service from certain front desk staff.

Amenities

The indoor pool was a significant disappointment for many guests, with complaints about it being cold and not heated as advertised, impacting the overall experience.

Breakfast Quality

The breakfast offerings received mixed feedback, with some guests enjoying the variety while others criticized the lack of options and the quality of food provided.

Noise Issues

Several guests reported noise disturbances from other rooms and the hallway, indicating that sound insulation could be improved.
  • BD
    Big Damien
    Dec 14, 2025
    4.0
    Very clean. Amenities well stocked. The attendants for the continental breakfast were very friendly, attentive and communicative. They need a raise!! There are negatives that couldn't be helped. Building not solidly constructed. You can hear every vehicle that passes by on US-19. Floor groans excessively when you walk down the hall. Doors have to be slammed to close properly. And almost every time I walked past the desk, someone was having an issue with their reservation.
  • DS
    dale sarver
    Dec 11, 2025
    5.0
    Comfortable room
  • RA
    Ryan Adamek
    Nov 16, 2025
    2.0
    The hotel it self was fine nothing special. However the reason for the review is I specifically selected this hotel because it had an indoor pool for my kids to swim some energy out from the trip. The pool is open and indoor and NOT HEATED. Pool temp was approximately 74 degrees (taken by Apple Watch). The stay time for a person in 74 degree water is approximately 30 minutes before becoming hypothermic significantly increasing risk of drowning. So DO NOT pick this hotel if a pool is an important amenity.
  • SS
    Shadonna
    Nov 8, 2025
    4.0
    Rooms are very clean employees are nice 💯
  • GH
    Giordan Harris
    Oct 30, 2025
    5.0
    I travel very often for work, booking for, and traveling with a large (40+) group - I was very impressed by the staff here, they personified southern hospitality, and made the overall stay fantastic! The regional manager, Douglas, made the booking portion (which is typically a small headache), extremely easy and quick! When we checked in, Raymond was fantastic - likely the most smooth and efficient check in process I've had with my group of 40+. With a very pleasant conversation to match! O'Daylis was definitely the most helpful breakfast attendant I've had at an hotel, made sure the entirety of my group got and had what they needed, myself included, and was even familiar with our drive back home and offered a few awesome sites/places to pit stop on the way back! Will definitely stay here again in the future, and will recommend to my colleagues that travel this way!

Frequently Asked Questions About Holiday Inn Express & Suites Thomasville by IHG

What time can I check in and check out at Holiday Inn Express & Suites Thomasville by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included with my stay?

Yes, a free hot Express Start Breakfast Buffet is available for all guests.