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Location
Holiday Inn & Suites Stockbridge/Atlanta I-75 by IHG
638 Hwy 138 W, Stockbridge, GA
30281, United States
Hours
Reviews
4.1
1,042 reviews
5 stars
583
4 stars
251
3 stars
72
2 stars
39
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Maresha and Angela for their excellent service.
Room Conditions
Several reviews highlighted issues with room cleanliness, outdated furniture, and maintenance problems, including mold and unpleasant odors.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast options, noting that it was not complimentary and often inadequate for the price.
Management Issues
Numerous complaints were directed at management for poor communication and handling of guest concerns, leading to frustration among customers.
Overall Value
While some guests found the hotel to be a good value for the price, many felt that the quality of service and room conditions did not meet expectations.
- JBJose Berrios1 day ago5.0Customer are one of the best thank you
- BRBecky RDec 23, 20253.0First off, the staff was great, customer service was up to standard. However, we were given a room, dropped off our luggage and left to visit family. When we got back that evening, we found tht the room had a water leak that started in the closet area but was big enough we felt the cleaning staff should have seen it. The room should have never been given to a guest. At first they wanted us to wait for a maintenance person to fix it, but my husband pointed out, that the carpet was wet, it was late and we just needed a different room. Which they did give us, and comped breakfast, so I feel the situation was handled satisfactorily, even though it was a bit of a pain. The breakfast was a weid blend of buffet and table service and we found the addition of green parsley and bits of fruit/peppers to things a bit bizarre. The eggs were literally carpeted with Parsley, they had thrown it on the link sausage, the french toast had sad little bits of strawberry strewn around. But nothing was horrible. Not great, standard hotel continental breakfast, but I for sure would not have paid to eat it. But the rooms were clean and the service was good. The hotel was in good shape.
- RBRick BrandtDec 21, 20255.0Nice place, nice people, really nice rooms.
- JJJanieDec 12, 20252.0Fire alarm went off at 2am and they didn't get it turned off for over an hour nice hotel but my experience was horrible
- JDJustin DwyerDec 12, 20254.0Great hotel for the price. The restaurant is usually without something but the bartender does a good job making people feel welcome. Also a quick run to the airport from this location without paying the airport hotel prices!
Frequently Asked Questions About Holiday Inn & Suites Stockbridge/Atlanta I-75 by IHG
What are the check-in and check-out times at Holiday Inn & Suites Stockbridge/Atlanta I-75 by IHG?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed.
Is breakfast available at the hotel?
Yes, breakfast is available.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel has accessible parking, is mobility accessible, and has elevators.
Are there fitness facilities available on site?
Yes, there is a free fitness center with elliptical machines, free weights, and treadmills.
Is there a bar or restaurant at the Holiday Inn & Suites Stockbridge?
Yes, the hotel has one restaurant and a bar available for guests.
What nearby restaurants can guests visit around the hotel?
Guests can visit Burger Theory, Waffle House, O'Charley's Restaurant and Bar, and Piccadilly Restaurants nearby for various dining options.
Are there automotive services near the hotel?
Yes, Firestone Complete Auto Care, Tires Plus, Grease Monkey, DJ's Auto Repair, and AutoMotorSport & Collision are nearby for car repairs and maintenance.
What other hotels or accommodations are nearby the Holiday Inn & Suites Stockbridge?
Nearby hotels include Red Roof, Red Roof Inn Atlanta Southeast, and another Holiday Inn & Suites Stockbridge/Atlanta I-75 location.