Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

4.1
1086 reviews
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About

HotelWedding VenueBusiness Meeting Locations
Close to Cobb Galleria and Truist Park. The Holiday Inn Express Atlanta Galleria Ballpark Area, tucked away in the thriving Cobb Galleria and Cumberland region, is the perfect place to stay. The Battery Atlanta and Truist Park, Home of the Atlanta Braves, are both close to our hotel and offer a wide variety of dining, entertainment, and shopping alternatives. Catch a concert at the Coca-Cola Roxy visit the Cobb Galleria and Cumberland Mall less than a mile away. Whether you're visiting Atlanta for business or for pleasure, our Smyrna, Georgia hotel, tucked away in the thriving Cobb Galleria and Cumberland Region, is the perfect place to stay. Our hotel is conveniently close to a number of neighborhood businesses, including Home Depot, Papa John's, RaceTrac, GE, HD Supply, Southern Company, Lockheed Martin, and Dobbins ARB. The Cobb Energy Performing Arts Center, a premier location for the arts and culture, is a mile away. The most well known attractions in Atlanta, including the Georgia Aquarium, the World of Coca Cola, CNN, and Centennial Olympic Park, are conveniently located near our hotel. Enjoy our hotel's amenities, to include updated guest rooms, free Wi Fi, a complimentary hot breakfast buffet, free parking, and a seasonal outdoor pool. Check out our 2,000 sq ft. of meeting space to host your next training meeting or social hour that has the capacity for up to 80 guests. Our team welcomes your arrival.

Location

Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG
2855 Spring Hill Parkway, Smyrna, GA
30080, United States

Hours

Reviews

4.1
1,086 reviews
5 stars
595
4 stars
241
3 stars
112
2 stars
54
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff received high praise for their friendliness and helpfulness, with specific mentions of individuals like Jarvis, Brian, and Stephanie providing exceptional service.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty bathrooms, hair in showers, and unclean towels, leading to a negative perception of hygiene.

Room Condition

Guests noted that while some rooms were clean and comfortable, others were outdated, had maintenance issues, or showed signs of wear and tear.

Location and Amenities

The hotel is well-located near Truist Park, with convenient shuttle service and good breakfast options, although some guests found breakfast service lacking.

Mixed Experiences

While many guests enjoyed their stay, others reported significant issues with customer service, maintenance, and overall value for money.
  • VB
    Vanessa Brown
    Oct 19, 2025
    5.0
    Jarvis is EVERYTHING, we had a late check in and his energy and vibe was everything! He was super knowledgeable about all my questions and beyond helpful making a late check in so easy breezy! Customer service isn't what it used to be, but he definitely has is down packed! Would definitely come back just from him! Update::: the room is super comfy, clean, and up to date!
  • JM
    Jannah Mujaahid
    Sep 28, 2025
    3.0
    It wasn't the worst but it was just okay for me, would I book again if it is the last option
  • JH
    Janet Hohlwein
    Sep 28, 2025
    5.0
    Love this hotel!! Perfect location to Truist park for a Braves game, super clean, staff is extremely pleasant and helpful! We are repeat guests and will continue to be … 10/10
  • DB
    David Brooks
    Sep 19, 2025
    3.0
    Room was kinda nice and little dated but toilet wouldn't flush properly in 506.
  • CR
    Chris Ronoke
    Sep 10, 2025
    1.0
    Do not book here. THEY WILL OVER CHARGE YOUR CARD. I recently booked here for the weekend. Instead of charging me for the rooms I booked. I was charged for 10 rooms in the process!!! And no no one helped me sort this out and now my bank transferred money from my credit card to cover the charges that I never got BACK!! Now I’m 50 points lower on my credit score!! I would not book here at all. The breakfast is basic. They have water leaks through their rooms and you will smell guests smoking through out the hallways. I recommend choosing better salary for you and your family.

Frequently Asked Questions About Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

What time can I check in and check out at the Holiday Inn Express Atlanta Galleria-Ballpark Area?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast?

Yes, a complimentary hot breakfast buffet is available for all guests.