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Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

4.1
(1108 reviews)

Business Details

2855 Spring Hill Parkway, Smyrna, GA
30080, United States
(770) 435-4990
https://www.ihg.com/holidayinnexpress/hotels/us/en/smyrna/atlcd/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Close to Cobb Galleria and Truist Park. The Holiday Inn Express Atlanta Galleria Ballpark Area, tucked away in the thriving Cobb Galleria and Cumberland region, is the perfect place to stay. The Battery Atlanta and Truist Park, Home of the Atlanta Braves, are both close to our hotel and offer a wide variety of dining, entertainment, and shopping alternatives. Catch a concert at the Coca-Cola Roxy visit the Cobb Galleria and Cumberland Mall less than a mile away. Whether you're visiting Atlanta for business or for pleasure, our Smyrna, Georgia hotel, tucked away in the thriving Cobb Galleria and Cumberland Region, is the perfect place to stay. Our hotel is conveniently close to a number of neighborhood businesses, including Home Depot, Papa John's, RaceTrac, GE, HD Supply, Southern Company, Lockheed Martin, and Dobbins ARB. The Cobb Energy Performing Arts Center, a premier location for the arts and culture, is a mile away. The most well known attractions in Atlanta, including the Georgia Aquarium, the World of Coca Cola, CNN, and Centennial Olympic Park, are conveniently located near our hotel. Enjoy our hotel's amenities, to include updated guest rooms, free Wi Fi, a complimentary hot breakfast buffet, free parking, and a seasonal outdoor pool. Check out our 2,000 sq ft. of meeting space to host your next training meeting or social hour that has the capacity for up to 80 guests. Our team welcomes your arrival.

Location

Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG
2855 Spring Hill Parkway, Smyrna, GA
30080, United States

Hours

Reviews

4.1
1,108 reviews
5 stars
607
4 stars
247
3 stars
113
2 stars
54
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Lorita, Jarvis, and Stephanie for their exceptional service.

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including dirty rooms, unclean bathrooms, and issues with housekeeping.

Location

The hotel is well-located for events at Truist Park, with many guests appreciating the proximity to the stadium and nearby amenities.

Maintenance Problems

Guests reported various maintenance issues, including problems with water temperature, broken elevators, and malfunctioning amenities.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others noted that it was often not replenished in a timely manner or lacked variety.
  • SP
    Sunder Palani
    Feb 24, 2026
    5.0
    Very happy with this place. The location is amazing. Everything is nearby. Easy to walk everywhere and explore without needing a car. The staff were superb. Friendly, helpful, and genuinely made the stay better. Big credit to them. Clean, comfortable, and well managed. You can tell they care about guests. If you want convenience, great service, and a stress-free stay, this is a solid choice. Would happily stay here again.
  • JC
    Jacayla Carnes
    Feb 18, 2026
    1.0
    This location is a Completely ripp off ! I checked in at @2:00 am due to previous safety concerns ! The front desk lady DID NOT TELL ME ME THAT IF I WAS TO GET THIS ROOM NOW, I would have to check out same day at 11:00 which is 6-7 hours later ! I had been traveling ALL DAY !!! If I knew this I would’ve never got the dam room !!! Then the front lady desk STEPHANIE was rude to me ! They didn’t try to accommodate me for miscommunication or anything !! The room water was not retying cold ! The beds are LOUD !!!!!! The rooms are small ! Very unprofessional
  • MD
    Magan Dingler
    Feb 15, 2026
    1.0
    THIS HOTEL DOES NOT HAVE HOT WATER!!! We come twice a year for the shoe show and we will not stay here again. The shower gets luke warm so basically you freeze trying to take a shower. We told the front desk twice but they never checked on it for us. If you read some of these reviews other people had this same problem.
  • SM
    Stl Mouse
    Feb 15, 2026
    5.0
    Nice location Nice people Breakfast was pretty good, so was the rooms No microwave though, so ask when u ordering your rooms
  • BW
    Benihana Wesseh
    Feb 2, 2026
    5.0
    Lorita Oliver was amazing she was nice sweet and inspirational and she made sure to give us the best service possible and went out of her way to help us when we needed some extra accommodation services. If I could give her 10 stars I would she’s the reason why my service was so great.

Frequently Asked Questions About Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

What time can I check in and check out at the Holiday Inn Express Atlanta Galleria-Ballpark Area?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast?

Yes, a complimentary hot breakfast buffet is available for all guests.

Brand Certified Facts from Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

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