Tru By Hilton Savannah Midtown

Reviews

• LW

  Linda Wright

  2 days ago
  5.0
  I loved the modern feel. The lobby is huge with excellent private spaces. The pool table and other games were a bonus. Breakfast was wonderful and not same old same old. Waffles, unbearable yogurt, fruit, excellent coffee with large creamer are worth the stay, but wait. The rooms are excellent for hanging items and the designer did an excellent job at use of space. Easy to make sure you didn't leave anything behind. Last but not least the front desk went over and ubove to help. The only negative would be that prices on line are way cheaper, worth giving up points. I booked both ways because of needing 2 rooms and being computer stupid. $30. Plus difference per night. I'd still stay again, but watch that closer and especially when staying several nights.
• VC

  Val Cutrer

  4 days ago
  4.0
  Rooms are a bit small, but very clean. Front desk attendants were great. Pretty far outside the historic district, but the price makes up for the drive.
• AM

  Alex M

  5 days ago
  1.0
  When I got to the hotel after booking 24+ hours in advance - they magically couldn’t find my booking. Told me it was on my own to figure it out. Could have handled it better. I got refunded and took my business elsewhere .
• CO

  Carol Owens

  Feb 22, 2026
  1.0
  Ran out of hot water halfway through my shower. Not much I could do with shampoo in my hair so had to finish with cold water. Would not recommend this hotel.
• SC

  Soobyeong Chae

  Feb 17, 2026
  1.0
  I rarely leave one-star reviews, but this experience was unacceptable. I stayed at Tru by Hilton Savannah Midtown and shortly after checking in, I discovered a live cockroach in the bathtub — roughly the size of my thumb. This was not a small insect; it was large and clearly visible. A situation like this is a serious sanitation issue, not a minor inconvenience. I immediately reported it to the front desk and provided photo evidence. Initially, I was told there was little they could do because the reservation was made through a third-party site. A room change was not proactively offered. I ultimately had to contact the booking platform myself before any action was taken. When a room change was finally arranged, it was to a room directly next door — and noticeably smaller than the room I had originally booked. What is especially concerning is that I later noticed other reviews mentioning similar sanitation issues. I had seen those comments before booking but assumed they had been resolved. Unfortunately, that does not appear to be the case. This property operates under the Hilton brand. I expect a basic standard of cleanliness and professional handling of hygiene concerns from a Hilton-operated hotel. Discovering a large live cockroach in the bathroom — and having to escalate through a third party just to receive a room change — falls far below those expectations. This experience does not reflect the standards I associate with the Hilton name.

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