Hotel Indigo Savannah Historic District by IHG

3.7
3446 reviews

About

HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Hotel Indigo® Savannah Historic District is the perfect destination for your Savannah experience, steps from City Market, Forsyth Park, Ellis Square, River Street and more than 150 restaurants and bars. Like our Spanish-moss-draped city herself, our hotel is the perfect mix of old and new featuring a historic building with authentic suites along with modern rooms, gathering spaces and amenities that every visitor will love. Known to locals as the "Grand Lady on the Bay", our building was once 19th-century mega-merchant Simon Guckenheimer's dry goods storage house, which was filled with everything the South made best, from tobacco to canned peaches. The 1940's and '50s brought a grocery store with the city's first true coffeehouse. Now, the Grand Lady stands as a charming boutique hotel with modern style in the vibrant Ellis Square that reflects the essence of Savannah's renowned Historic District. Guests enjoy our acclaimed location in the heart of it all, along with true Southern hospitality. After a delicious breakfast or cocktail at our lobby bar, immerse yourself in our neighborhood's rich culture at City Market, located next door. Then embark on one of the tours Savannah has to offer with several iconic squares located steps from our door. Make your way down cobblestone paths to famous River Street, where you can watch ships enter and exit the harbor while savoring Southern comfort food. Hotel Indigo sets the stage for a remarkable Savannah stay!

Location

Hotel Indigo Savannah Historic District by IHG
201 West Bay Street, Savannah, GA
31401, United States

Hours

Reviews

3.7
3,446 reviews
5 stars
1,478
4 stars
767
3 stars
428
2 stars
319
1 star
454

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location in the historic district, close to attractions and River Street.

Staff

Many reviews highlight the friendly and helpful staff, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Numerous guests reported cleanliness problems, including mold, dirt, and maintenance issues in the rooms.

Noise Levels

Several reviews noted significant noise from street traffic and other guests, impacting the quality of sleep.

Parking Fees

Guests expressed frustration over high valet parking fees and the lack of alternative parking options.
  • TA
    Tarra Allen
    Jan 5, 2026
    4.0
    Starla provided amazing service and was very attentive to our needs/ requests throughout our stay which we ended up extending! Hotel bartender provided quick service and crabcakes were good! Great weekend with hotel just a few steps from the lovely Ellis Square and restaurants! Will definitely be back...
  • RH
    Roseanne Hershberger
    Jan 4, 2026
    5.0
    Stopped for a girls weekend stayed here.Absolutely perfect.Location rooms were over.Since it's an old warehouse but clean and comfortable. I'm recommending this to anyone who wants to spend time enjoying the beautiful city of Savannah and not having to walk around too far. Staff was very friendly.
  • RG
    Rita Gutierrez
    Dec 30, 2025
    5.0
    Stayed over christmas 🎄 time,this is an older hotel with lots of charm,some wear and tear but otherwise it's a great place, its close to everything, the staff is amazing 👏, the gentleman at the concierge is absolutely delightful, restaurant ladies are so kind and very courteous, bar staff are awesome, on a busy street but you cant hear much noise, way to go Indigo staff you are awesome
  • VN
    Viva La Niqua
    Dec 27, 2025
    3.0
    The staff for most of stay was extremely unprofessional. They were acting like they didn't want to be there and that actually doing their jobs was too inconvenient for them. The our room was supposed to be ready by 4pm. We got there a little after 10:00pm and it still wasn't quite ready. She called someone from her personal cell phone to see if our room was ready. We had room 718. We were opened our room door, the toilet look like it was just flushed and the TV was on! It literally looked like someone was simply relaxing in our room before we arrived. We asked for our complimentary room upgrade and she gave us a quick no without even bothering to actually check. She was incredibly rude. She was also supposed to give us points instead of an extra drink and we still have not received them. We did use the drink tokens before they closed and our bartender was an absolute joy. He was the only staff member that night that was polite, professional, and courteous. Our blueberry drink was the perfect thing to take the edge off from such a frustrating check in experience. Even the valet workers that night was completely unprofessional and rude. The one who eventually helped us barely looked up at us to talk and simple gave us brief talk about using the new app to get our car when we were ready for it. I had to practically put the keys in the other guy's hands, as neither one of them tried to actually get our car key after the app was set up like they didn't even want it. The attitude of the night staff (sans the bartender), the way our room situation was handled, and the overall old smell, and slow flushing toilet than ran at random times throughout the night did not give us the quality sleep environment that we were expecting. Fortunately for us, it was only a one night stay or we certainly would have checked out early and took our business elsewhere. The only reason I didn't deduct an additional star was because our room was free, but for the night daily rate and valet fee, the quality certainly did not match the price. Our previous stay here was amazing, but last night's stay was a huge let down from before. This will be our last time staying at this hotel.
  • PK
    Paul Kim
    Dec 26, 2025
    1.0
    Valet staff is incompetent, rude, and obnoxious. Very condescending when simply asked a fairly mundane question. I had to reverse my car into a spot near the valet stand to ask a quick question, and one of the valets who was parking a truck behind me thought it reasonable to blast the horn at me for like 3-5 seconds straight, even though there was plenty of room (I'm talking 20-30+ ft of space) behind me. Absurd.

Frequently Asked Questions About Hotel Indigo Savannah Historic District by IHG

Is Hotel Indigo Savannah Historic District by IHG suitable for business travelers?

Yes, Hotel Indigo Savannah Historic District by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.

Does Hotel Indigo Savannah Historic District by IHG have a loyalty program?

Yes, Hotel Indigo Savannah Historic District by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Savannah Historic District by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.