avid hotel Savannah South - Gateway by IHG

Reviews

• JW

  John White

  1 day ago
  3.0
  Avid hotels are generally clean but somewhat Spartan, with very comfortable beds. It's a good road stop, if you don't have a pet. The ad indicated they are "Pet Friendly". But, what they don't mention is the $75 pet fee. You could almost get your pet their own room for that! As we have a non-shedding, flealess 3-1/2 LB Yorkie that stays in her carrier I really find this excessive, especially with laminate floors in the room which are very easy to clean. This will adversely affect my decision to stay there again as for the now $200/night with this fee added you can stay in top shelf accommodations with full breakfasts, big rooms and no added fees. They do have a very simple breakfast included, which can be convenient. It is a clean, new property. Generally, I like it. But, I can't get past the excessive pet fee in consideration of the virtual impossibly of "pet accidents" causing significant additional cleaning effort with non-carpeted floors.
• LM

  LIAO MICHAEL

  2 days ago
  1.0
  I had a very disappointing experience at this Avid hotel on November 21, 2025 around 12:00 AM. Although my reservation clearly showed two rooms under my name, the front desk assigned one room on the first floor and the other on the third floor. It took repeated requests before the staff reluctantly agreed to correct the mistake, despite knowing I was the only guest responsible for both rooms. What was even more unacceptable was the way my service dog was handled. The front desk employee, without understanding ADA regulations, insisted that my dog was not a service animal. Even after I calmly showed him the relevant federal law, he refused to acknowledge it. As a result, my service dog was forced to stay in my car overnight, which was extremely distressing and completely unnecessary. This experience showed a lack of professionalism, training, and respect for guests with disabilities. I sincerely hope the management provides proper ADA education to staff so that no other guest has to go through the same situation.
• JF

  JJ Fisher

  Nov 17, 2025
  5.0
  We really enjoyed our stay at the Avid Hotel Savannah South Gateway! We were part of a Diamond Tour made up of homeowners from a 55+ community in the Raleigh-Durham area of North Carolina. We stayed from Monday to Friday for one week in November. While we were busy with tours and meals away from the Avid Hotel, we enjoyed coming “home” each night and enjoying a nice breakfast each morning before leaving for yet another adventure. The Front Office Staff were incredibly friendly and helpful. The hotel and rooms were always clean. The rooms are a tad minimalist and being older adults, we were a bit hesitant but found the room met all our needs on this trip. The bathrooms were more than adequate with counter space and hot showers. The large TV allowed us to stream some shows we were following, from our iPads during our stay at night as well as providing a wide selection of channels provided. Again, we cannot understate the friendliness of the Front Office staff. As the buses came and went each day, they wished us well when we departed and welcomed us back when we returned. Even if you are just wanting a good place to stop on I-95 during your Florida – NE trip, this is a wonderful place to choose. If your visit is solely for Savannah, a downtown hotel might be more convenient though much more expensive. The Avid will be much better on your budget.
• CA

  Chris Aloi

  Nov 10, 2025
  5.0
  The hotel was very basic. The walls were a bit thin, we could hear our neighbors, and I'm they heard us. This hotel was convenient, clean and close to the highway.
• SE

  Sho Esther

  Nov 3, 2025
  3.0
  Unfortunately, I did not get a hot shower both nights. Walls are pretty thin and could hear neighbors. Friendly staff, decent breakfast, comfy bed Would not choose to book here again, but I did appreciate all of the positives.

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