avid hotel Savannah South - Gateway by IHG

Reviews

• IX

  Iris Xue

  Jan 3, 2026
  2.0
  Definitely not worth the price. The carpet in the hallway is so dirty it doesn’t look like it’s ever been cleaned. Room is small for the price and not clean. There are stains everywhere including blood looking stains on the floor, which is disgusting. Bed sheet is not very clean either. The whole room smells moldy. There’s no microwave in the room, only one small one in the lobby. There’s no water in the room as well, you’ll have to pay for bottled water at the front desk. There is free water by the coffee machine in the lobby but it is very hot. Not drinkable if you are thirsty. Walls are pretty thin and you can hear every movement of your neighbors. AC/Heat was noisy. Fridge was making noises too. For a hotel that’s 4/5 years old idk how it’s maintained so poorly. Overall this is too overpriced for what you get. The one service staff at the front desk I dealt with was nice and decent.
• JM

  Julie McIntyre

  Jan 1, 2026
  3.0
  This hotel is generally clean and new. It has that minimalist style. My room only had a stand up shower, no tub. This was unfortunate for me as I have a toddler and baby so it was difficult to bathe them. My stay here was just annoying. I stayed 4 nights for sightseeing in Savannah. Twice my key cards had to be reset. One of those times I had to wait in line for 30 minutes with my crying toddler. They blamed it on electronics. My key was in my purse and my phone was in my pocket. That was the reason why my key cards did not work. I had to bring my dog on this trip so I didn’t expect my room to be cleaned. At home we vacuum daily because of her. After our second night we decided we needed cleaning. We decided to bring the dog out with us sightseeing so they could clean. My husband called the front desk to see what we had to do to get cleaning service. He was told to remove the “do not disturb” sign. So we did but they didn’t clean. We had to clean our own room with a broom from the front desk. We had to ask a second time and the room was cleaned. This resulted in a passive aggressive housekeeper. The alarm clock had not gone off the previous 3 mornings but the morning after the cleaning it went off early in the morning when we did not set it. The worst was the moldy AC. My husband and I kept getting headaches as soon as we got back to our room. At first we both thought something else was the cause like dehydration or fatigue but after drinking plenty of water and getting rest we both realized it was the room. In hindsight, I probably should have asked for a different room at the very least but I guess I was distracted by all the activities we had planned during our trip. Positive things about this hotel was the free parking which if we had opted for the historic district would’ve cost us at least $50 per day. The breakfast was also free and had a good variety. There was fruit, eggs, potatoes, yogurt, bagels, muffins, cereal, oatmeal, juice, milk, coffee, etc. My bed and pillows were comfortable.
• RG

  Raina Gonzalez-Homs

  Dec 29, 2025
  5.0
  Booked for a last minute stay after a 6 hour trip. Check in was easy and staff was super friendly. Rooms were spacious with all the basic amenities and very nice modern decor. Beds and pillows were great. TV is big. There was a variety of items at breakfast and I enjoyed the complimentary coffee and hot cocoa when we came in late at night. The coffee actually tasted good. Only suggestion is for the elevators to be modified or re-programmed so trips are not interrupted midway through. Other than that this is a very nice hotel!!
• SR

  Sheila Rickards

  Dec 28, 2025
  1.0
  Stayed at this hotel after a long day of travel and traffic on I95. Our room sucked. First they charge you $30 for "incidentals", though I have no idea what "incidentals" as there are no amenities in the rooms. I can only think this is because they allow pets. We did not have a pet. The bathroom sink didn't have any soap, which is refillable. No problem, we let them know on our way to dinner. It was filled when we returned. But then got in the shower. No HOT water and no soap in the shower. The sink also was backing up and needed some drano. Husband tried a shower in the a.m. and still no hot water. Needless to say, we were not happy. Asked another guest in the a.m. if they had hot water and they said they did not. So it wasn't just a room problem....sounds like a whole hotel issue. I will never stay in another Avid hotel or IHG property again. They should have reimbursed us $30 for not having hot water or any of the soap dispensers filled instead of the "incidentals" charge they charge us!
• CS

  C S

  Dec 25, 2025
  5.0
  I agree with the bulk of reviews stating that this hotel has a modern feel, is very clean, located right off the freeway, with a quality breakfast. Staff super as well. Coffee machine grinds fresh and brews each cup for you. Made our historic tours of Savannah and last minute Tybee island Christmas getaway quite nice. Will stay here again if we get the chance.

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