Staff Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting individuals like Candice and Ramon.
Cleanliness
While some guests reported clean rooms and common areas, others noted issues with dirty floors, unclean bathrooms, and overall maintenance concerns.
Room Quality
Feedback indicated that while some rooms were comfortable and updated, others were dated, cramped, and in need of renovations.
Breakfast Experience
The breakfast received mixed reviews; many enjoyed the variety and quality, while some found it average or lacking.
Pet Policy
The hotel is noted for being pet-friendly, which many guests appreciated, although some mentioned issues with pet odors in rooms.