Business Details
About
Hotel
Conveniently located in the heart of Rome, GA, Hampton Inn & Suites Rome is a perfect base to stay nearby everything the city has to offer. Natural light, modern design elements and warm inviting atmosphere await you in our charming and friendly hotel. We have a large lobby with seating area, perfect to relax, and our outdoor patio with fireplace is a great place to meet up with friends, family, and colleagues.
Relax in your comfortable guest room and watch a flat-screen TV, or surf the web with free WiFi. Every room in our Rome, GA hotel features clean and fresh Hampton beds® as well as a microwave and refrigerator, perfect for those late night snacks or to keep your drinks chilled. For more space to unwind, select a suite with a separate living room, sofa bed and great city views. Wake up each morning to Hampton’s free hot breakfast and enjoy a snack at any time of the day from our 24-hour convenience shop.
Keep fit during your stay with us in the 24-hour fitness center or plunge into the indoor pool. Host your business meeting or social event in our divisible 1,600 sq. ft. function room, accommodation up to 150 people, and stay on top of work in the business center.
Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hours
Reviews
4.3
614 reviews
5 stars
372
4 stars
140
3 stars
37
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were significant complaints about rude behavior and poor customer service, particularly from management.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues such as hair in the bathroom and concerns about mold.
Noise Levels
Several customers noted excessive noise from traffic and other guests, impacting their overall experience.
Booking Issues
Multiple guests experienced problems with reservations, including being charged incorrectly and issues with group bookings.
Amenities
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking, and there were complaints about the pool being too cold.
- KKKevin5 days ago5.0Mrs. Angela couldn’t be better. I’ve been staying here (on and off) for almost 5 years and Angela is the greatest!
- JWJeff WhitfieldNov 16, 20255.0Great service, great breakfast, great place.
- RBRobin Barrow (Batman)Oct 31, 20254.0Reasonably quiet, but it's located on one side directly by main road.
- BLBen LevinsonOct 26, 20255.0We stayed for two days and were very pleased with our stay. The hotel was clean and the room comfortable. The breakfast was fresh and good. We found the front desk staff to be pleasant and inviting . One staff member stood out, I believe her name was Stephanie and she was great. We would have no problem staying there again.
- CLClever Construction LLCOct 15, 20251.0I’m currently staying at this hotel. It’s a nice hotel!! For me there is only one thing that can prompt me to leave a bad review and that would be staff. The manager approached me in my car today. She asked me did I stay and mentioned she has seen my car here for a few days. Which I thought the answer was obvious. I told her my room number and that did not satisfy her so she threatened to call the police on me. For sitting in the parking lot. I de-escalate the situation by going to my room. At the time there were to other people sitting in the cars. Also I seen her at the front desk yesterday. She deliberately did not speak or greet a customer staying in her hotel. This moment saddens me but the day must go on!!
Frequently Asked Questions About Hampton Inn & Suites Rome
What are the check-in and check-out times at Hampton Inn & Suites Rome?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and a public internet terminal is provided.
Are pets allowed at Hampton Inn & Suites Rome?
Yes, both cats and dogs are welcome at the hotel.
Is parking available for guests, and if so, is it free?
Yes, free self-parking is available for guests.
Does the hotel have any fitness facilities?
Yes, there is a free 24-hour fitness center with equipment including ellipticals and treadmills.
Are breakfast options included with a stay at this hotel?
Yes, the hotel offers a free buffet breakfast daily.
Is Hampton Inn & Suites Rome accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an elevator, and is designed to be mobility accessible.
Can guests bring their own vehicle and park on site without extra charges?
Yes, guests can use the free self-parking available at the hotel.
What nearby accommodations are available close to Hampton Inn & Suites Rome?
Nearby accommodations include Hampton Inn and Suites Downtown Rome GA, Days Inn, and Days Inn by Wyndham Rome Downtown, which guests may consider for alternative lodging options or group bookings.
Are there dining options near the hotel for convenient meals?
Yes, Papa Johns Pizza is located nearby, offering pizza and fast food choices for easy meals before or after your stay.
What nearby services can assist with car needs or insurance while staying at the hotel?
Nearby automotive and insurance services include Justin Mitsubishi for used cars, and several insurance agencies such as Matt Medley - State Farm Insurance Agent, Jones Insurance Agency, Talley Insurance Services, and Nationwide Mutual Insurance Company, which can be helpful for travelers needing these services.