Best Western welcomes you to the Premier life. At the Best Western Premier I-95 Savannah Airport/ Pooler West, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Pooler,GA the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Location
Best Western Premier I-95 Savannah Airport/ Pooler West
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty carpets, unclean bathrooms, and unsanitary conditions.
Staff Performance
While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor service, particularly in the breakfast area.
Amenities Discrepancies
Guests noted that advertised amenities, such as a restaurant and hot tub, were either unavailable or not as described, leading to disappointment.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.
Maintenance Concerns
Several reviews mentioned maintenance issues, including broken appliances, malfunctioning Wi-Fi, and general disrepair in rooms.
RM
Rick Morris
Jan 3, 2026
1.0
1. room was nice / big
2. filthy hallways
3. no lounge as advertised
4. no restaurant as advertised
5. no breakfast as advertised
( save your money and stay elsewhere )
AM
Amanda Morris
Jan 3, 2026
1.0
Horrible experience. The hotel hall ways and elevator were dirty. The beds were so uncomfortable, I didn’t sleep well. There was no restaurant or bar on location like described. Breakfast was supposed to be at 7:00 am, they did not start putting out food until 7:00 and said it would be 30 more minutes before it was ready. Definitely was not worth the money spent.
SV
S V
Dec 27, 2025
1.0
The room smelled like humidity. We were on the third floor during Dec. The light fixtures were full of rust. The carpet was dirty. The mattress is too soft if you like hard mattress.
EW
Emily W.
Dec 15, 2025
5.0
At first I was iffy about the reviews but it was very fast and easy process I booked a room yesterday around 10 and got checked in right away which was great. The hotel itself was in a off location and it is pretty old but the elevator and the room was amazing! I would stay here again. The staffs were pretty nice in my opinion from other places. (we got couple percent off for booking late night) !
KP
Kathleen Pierce
Dec 10, 2025
5.0
Close to i95. Comfortable and beautiful during this holiday season!