Best Western Atlanta-Marietta Ballpark Hotel

4.2
649 reviews

About

Hotel
Located in Marietta,GA, the Best Western Atlanta-Marietta Ballpark Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Atlanta-Marietta Ballpark Hotel
1940 LELAND DR SE, Marietta, GA
30067-6102, United States

Hours

Reviews

4.2
649 reviews
5 stars
383
4 stars
141
3 stars
40
2 stars
25
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including reports of cockroaches in rooms and bathrooms.

Staff Performance

The staff received praise for being friendly and helpful, with specific mentions of excellent customer service from front desk employees.

Breakfast Quality

Guests appreciated the variety and quality of the complimentary breakfast, noting it as a positive aspect of their stay.

Room Comfort

While many guests found the rooms comfortable and well-equipped, some reported issues with maintenance and cleanliness.

Management Concerns

Several reviews mentioned unprofessional behavior from management, particularly regarding handling complaints and customer service.
  • CL
    Christy Long
    3 days ago
    4.0
    Room had a rather large gap between the top of the door and the frame. I actually thought I didnt get the door closed all the way. That being said, the room was nice and seemed very clean. Bed was insanely comfortable and the breakfast was great.
  • AW
    Abrianna Webb
    4 days ago
    5.0
    Luly was absolutely fantastic, and my wife and I truly loved her warm and friendly personality. She went above and beyond to make sure we were comfortable during our stay. Iskra was also incredibly kind and did an amazing job keeping our room spotless. Her attention to detail and professionalism really stood out. Overall, both ladies made our experience wonderful, and we deeply appreciate their excellent service.
  • MB
    MJ B
    Nov 11, 2025
    5.0
    The gentleman who's name started with a Q at the front was professional, attentive and friendly. Room was clean and looks updated.
  • JJ
    JAZZY
    Nov 10, 2025
    2.0
    Wasn't pleased my air didn't work for 7 days wifi kept going I n and out no to mention there was a patch over the wall SMH not gonna waste money again, I advise anyone to stay
  • LL
    Leo
    Nov 1, 2025
    1.0
    We usually love to stay here when we do business trips because of the great prices they offer & how nice the front desk is, but unfortunately after about a year of not staying here it isn’t the same quality as the first few times we’ve stayed here. I would say we’ve stayed for weeks at a time and had a great and pleasant stay in the past, but they’ve just missed the mark BIG time. No one likes to be welcomed entering their room to a bunch of roaches roaming the bathroom, the entrance, & around the bed. Please if you read the guests reviews listen when we say to get a pest control/exterminator! This hotel should have the ability to handle such issues & resolve them for guest safety and comfort. Please handle this ASAP. (Also, we stayed on the second floor. I’m not so sure if other floors have the same issue with roaches but i’d stay away from the second floor.)

Frequently Asked Questions About Best Western Atlanta-Marietta Ballpark Hotel

What is the address of Best Western Atlanta-Marietta Ballpark Hotel?

The Best Western Atlanta-Marietta Ballpark Hotel is located at 1940 Leland Dr SE, Marietta, GA 30067-6102, USA.

Does the hotel offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access for all guests.