Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express Madison, GA, where you can experience comfort and convenience in our newly renovated hotel. Whether you are traveling to Madison for business or pleasure we can accommodate you. Our hotel is conveniently located right off of Interstate 20 Exit 114 midpoint between Atlanta and Augusta. We are just 30 minutes away from UGA. Attending a UGA football game? Stay with us and avoid crowds and traffic.
If you are coming to Madison for a family vacation, Eatonton GA in only 28 minutes away where you can enjoy water jet skiing, fishing, and a 180-mile bike track. The famous Uncle Remes Museum is also located in Eatonton where you can enjoy adventurous tails of Brer the Rabbit. While in Madison take one of our many tours of our historic homes that are over 100 years old. Enjoy our many antique shops that are just minutes away from the hotel. You will love our quaint downtown area with local restaurants and shops that are filled with southern charm.
Don’t forget to catch a performance at Madison/Morgan Cultural Center located 2.9 mi away from the hotel. If you just want to get in touch with nature you can visit Georgia State Park - Hard labor Creek conveniently located off exit 105 where you can experience outdoor recreation in a beautiful wooding setting. If you are attending the Master's Golf Tournament come stay with us where we can get your early morning off to a great start with only a 2-hr drive distance.
Location
Hours
Reviews
4.2
455 reviews
5 stars
253
4 stars
104
3 stars
43
2 stars
27
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members received mixed reviews; some were praised for being friendly and helpful, while others were reported as rude and unhelpful.
Cleanliness Issues
Numerous complaints about cleanliness, including dirty rooms, mildew smells, and unclean common areas.
Breakfast Quality
Breakfast was generally well-received, with many guests enjoying the variety and quality, though some found it lacking.
Maintenance Problems
Frequent reports of maintenance issues, including malfunctioning amenities and outdated facilities.
Renovation Concerns
The hotel is undergoing renovations, leading to mixed experiences; some rooms are updated while others remain in poor condition.
- EKEmpty Nesters Mark & KristiOct 9, 20255.0Room was very nice, breakfast was OK, could be better
- ALAj LinddSep 13, 20251.0Me and my boyfriend stayed here last month. We drove 18 hours for our stay. We paid online with booking. My boyfriend went in to check in. The night shift lady was very rude because her replacement was supposed to come in so she didn’t want to help. She said we didn’t have a reservation after we showed her we did and it was paid for. She argued that we had to pay for another room. She wouldn’t tell us her name and left as soon as her replacement came. I started writing the review that day but it went away. Her replacement was a younger Caucasian guy who tried to help he lied and told us he didn’t know the lady name but proceeded to tell us her family business. He got us checked into the room after speaking with the manager and telling us we had our room comped for the inconvenience and only had to pay a 5-10 dollar deposit. Amongst going to the room we noticed bugs on windowsill, a booger on the shower curtain, the fridge and microwave was poorly cleaned out. We told him about it he again was on the phone with the manager alla or something (pregnancy brain). The young guy “refunded” for the room which we never seen the money back and got us another which was cleaner. We felt overly Uncomfortable the whole night. We overhear the guy on the phone with management talking about how it’s booking fault. Disregarding their own poor customer service. The manager has her family all over the place so we sensed why we were being neglected. They couldn’t help us it was the most horrible experience. We paid and will never go back
- JTJulie TurnerSep 2, 20255.0I had blocked some rooms for my daughters wedding, which was also a holiday weekend, and this whole process was very easy. The owner/operator, Alpha, made this whole process very easy which I appreciate. The room block was successful and all the staff was so friendly and accommodating as soon as we walked in the door. checking in we were greeted by Yasmine and Judy with a smile and Yasmine was a HUGE help in getting the rooms checked in. Rasha was a HUGE help when we finally checked in late at night after the wedding...she was a gem!! Ian, Linda and Eliza (who works for Holiday Inn Express BUT NOT THIS LOCATION) was so friendly and in this day in age is so rare so I appreciate it more than they know! I would def stay here again and Alpha, you have a great staff working for you!!!
- ARAllison RoseAug 21, 20255.0The beds were so comfortable and pillows so incredible. Didn't want to get up. The staff was very nice and accommodating. The breakfast bar was everything you could want for breakfast with a large eating area. Really felt at home there.
- JSJanet SaloniusAug 16, 20251.0The room smelled very strongly of mildew to a point where it is difficult to sleep. Most of the breakfast is an abomination, particularly the oatmeal and the bacon. The coffee was bad. The water pressure in the shower was awful. One of the towels had yellow stains. We told the manager on duty about the mildew smell. She did not care.
Frequently Asked Questions About Holiday Inn Express Madison by IHG
What time is check-in and check-out at Holiday Inn Express Madison?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included at the Holiday Inn Express Madison?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel offer amenities for business travelers?
The hotel has a business center and one meeting room available for business needs.
Are pets allowed at Holiday Inn Express Madison?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Does the hotel provide fitness facilities?
Yes, guests have free access to a fitness center with elliptical machines, free weights, and treadmills.
What cleaning and safety measures are in place at Holiday Inn Express Madison?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, high-touch items are removed, sanitizer is available, and staff are trained in cleaning and hand washing procedures.
What nearby dining options are close to Holiday Inn Express Madison?
Nearby dining includes Cracker Barrel Old Country Store, Waffle House, and Popeyes Louisiana Kitchen for breakfast, brunch, and fast food options.
What lodging alternatives are available near Holiday Inn Express Madison?
Nearby hotels include Days Inn by Wyndham Madison, Deerfield Inn & Suites, Hotel Madison GA, Travelodge, Super 8 Madison, and Sleep Inn Madison.
Are there convenience stores or gas stations near the hotel for guest needs?
Yes, Circle K, Marathon Gas Station, bp, Flash Foods, and Madison 20 Truck Plaza are nearby, providing fuel, snacks, and convenience items.