Business Details
About
Hotel
We’re on Providence Blvd. Located just off I-75/Bass Road, within a 15-minute drive of downtown Macon, Ocmulgee Mounds National Historic Park, and Macon Coliseum. Our hotel is just 2.7 miles from the Shoppes at River Crossing and in close proximity to the local Universities including Wesleyan College, Mercer University, and Middle Georgia State University. Your stay includes free breakfast, WiFi and access to our 24-hour fitness center. Stop by our 24/7 Eat & Sip Market and stock up on your favorite snacks and beverages.
Location
Hours
Reviews
4.4
503 reviews
5 stars
345
4 stars
79
3 stars
36
2 stars6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Charli, Zunteon, and Dana.
Cleanliness
Overall, guests found the hotel to be clean and well-maintained, although there were isolated reports of cleanliness issues in some rooms.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking.
Safety Concerns
There were serious concerns regarding safety, with reports of vehicle break-ins and a general feeling of insecurity in the area.
Room Issues
Several guests reported issues with room amenities, including noise from air conditioning units, lack of microwaves, and problems with bed bugs.
- LLLauren4 days ago5.0I absolutely love staying at Tru North and I am so glad this was my last stay at a Hilton Hotel because of Laquita specifically. Every single employee we encountered was kind, friendly, and welcomed you like you were part of the family but Laquita really went above and beyond to right a wrong that we experienced that was 100% outside of her control. She not only was empathetic, but she helped resolve a billing issue caused by American Express and Hilton. In this day and age where caring can be a lost art, the wonderful folks working here seemingly care about their jobs and are committed to the guest experience. Before this, I stayed at an Embassy Suites that wasn’t half as nice! Thank you Quita; may nothing but positivity come your way!!
- JAJennifer AtleyOct 26, 20251.0Didn’t even get to stay. I went in and asked about rooms with 2 beds since I had all my kids with me and Danny was INCREDIBLY rude. I asked why she seemed so agitated and she began to threaten me telling me that she was a probation officer and messing with her wasn’t something I wanted to do! So sorry I came to get a room, I promised that won’t happen again. Called in the morning as I was told to speak with management and she was just as rude to me when I told her about the treatment I got a mere few hours before. I didn’t ask anything out of the ordinary so I don’t understand why everyone here was so mean spirited right off the bat. I’ve crossed this chain off my list COMPLETELY. Avid is a similar concept for a better price and they don’t make you feel like a monster just for walking in the door. Hilton needs to pay better attention to who is running their hotels, and maybe do some attitude training. I’ve never been threatened with the police just for walking in to a place and asking if they had rooms with two beds.
- BABridgit AndersonOct 25, 20255.0I had a few hiccups starting off, but the staff there after made sure my experience for the remaining of my stay great. One staff by the name of Charli was so pleasant and kind, making my choice at this hotel a great one. Thank you for your hospitality, it is appreciated !!
- DMdorothy mazzuccoOct 23, 20255.0Staff friendly and helpful clean rooms, hotel had a bus full of kids but you would not know.
- ZHZach HOct 20, 20251.0Not safe for guest Vehicle windows knocked out in front of cameras Hotel in any taking accountability, police have notated how dangerous the area is and how this keeps happening
Frequently Asked Questions About Tru by Hilton Macon North
What are the check-in and check-out times at Tru by Hilton Macon North?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at Tru by Hilton Macon North?
Yes, free breakfast is included with your stay.
Does Tru by Hilton Macon North allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Tru by Hilton Macon North, and is it free?
Yes, self-parking is available and it is free for guests.
What accessibility features does Tru by Hilton Macon North offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible.
Are there any on-site fitness or recreational facilities at the hotel?
Yes, there is a fitness center available for free and a game room on the property.
Is WiFi available at Tru by Hilton Macon North?
Yes, free WiFi is available in public areas and there is a public internet terminal.
What nearby points of interest can guests visit around Tru by Hilton Macon North?
Guests can visit local universities such as Wesleyan College, Mercer University, and Middle Georgia State University, as well as Ocmulgee Mounds National Historic Park and Macon Coliseum.
How can guests using the I 75 Northbound in Macon, GA easily access Tru by Hilton Macon North?
The hotel is located just off I-75/Bass Road, making it easily accessible for travelers on I 75 Northbound in Macon, GA.
Are there any nearby salons where guests can get beauty or hair services?
Yes, nearby salons include Sarah Jade / Stylist and B. Monroe Salon Macon, which offer beauty, hair, tanning, and hair removal services.