Home2 Suites by Hilton Macon I 475

Reviews

• XX

  Xhex

  6 days ago
  5.0
  Fantastic service from the front desk- so kind, caring, and helpful! The room was also clean, smelled nice, even had a full bathroom of amenities. I love Home2 Suites because each room feels like a studio apartment!
• SK

  Steve Keller

  Dec 30, 2025
  1.0
  I stayed here December 28 checking out Dec 29. At check in I was told breakfast was served from 6 to 10 am. I arrived at breakfast at 9:35 am and they were out of bread and pastries, hash brown potatoes, egg patties, fruit, and hot water for tea. I asked if they could put two egg patties in the microwave for my wife and I so we could each make a breakfast sandwich with two remaining baking powder biscuits. I was told they could not because they had more people for breakfast than they expected. The manager came over and I asked if they knew how many rooms were rented last night and she said they knew. I asked if they didnt plan or just didn’t want to make more food. She said their policy is to not make more food after 9:30 am. I explained that I’m a Diamond member whose employees use Hilton properties weekly and this is the first I heard of that policy. I asked if they could get me an apple (there are apples in the carry out bags for guests who can’t stay for breakfast). I was told I should have gotten to breakfast earlier before they ran out and that they would not make more food now. I left and bought two egg McMuffin combos for $14 across the street. There were other guests who arrived for breakfast and were turned away including one with a child. I will not stay at a Home 2 Suites if this is indeed the policy and I don’t recommend this property. Its not just the policy. The manager was not only not helpful, she was rude.
• CT

  Charlie Thorman

  Dec 29, 2025
  5.0
  Diamond member here and I stay with Hilton 3 weeks per month. On vacation and I can’t tell you how great Miss T and Tara were. Tara went above and beyond to make sure my kids were busy and having a great time. I couldn’t be more happy that the hotel I choose to stay at with work, was so great with my family during vacation. Miss T was exceptional during check in. Went above and beyond to make sure we were happy. Miss Tara was over the top with her exceptional service with my kids. We absolutely LOVED her. Thanks so much Hilton!!! Great work!
• RT

  Roman Tkachev

  Dec 27, 2025
  1.0
  Night shift staff very rude. Trying to charge more than Hilton honers discounted rate.
• DC

  DeJuan Collins

  Dec 19, 2025
  1.0
  Never one to post and/or spew negative thoughts about others but that staff there is horrible. Two black women both funny looking, ones name is Andrea and the other took her name tag off to not show it. They were cussing and swearing at customers. Unacceptable. I asked them for corporate phone number and they refused. Told me and my coworker that’s not happening. We were up for work and had to relocate due their actions. I wouldn’t recommend that place to 10 stray cats. Hopefully management gets ahead of this because they will act out again. Horrible

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