Holiday Inn Macon North by IHG

3.7
708 reviews
Stay at the Holiday Inn Macon North directly off I-75 Exit 169.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn Hotel Macon North The Holiday Inn Macon North, Macon, GA's finest hotel is the ideal place for business and leisure guests visiting this historic Southern city. Guests will enjoy our hotel's convenient location just off Exit 169 of I-75 and its proximity to businesses and attractions in Macon. Lodging at our smoke free Macon, GA hotel means families can easily visit the many attractions nearby. The Georgia Sports Hall of Fame, the Hay House "Palace of the South" and the Ocmulgee National Monument are all less than 10 miles away. Travelers appreciate the convenient location of our Macon accommodations. We offer easy access to the Macon Regional Airport, Downtown Macon, Mercer University, Macon State College, Wesleyan College, Central Georgia Tech, and University of Phoenix. There's also a 24-hour Business Center and free high-speed and wireless Internet access for any business needs. Our Macon lodging offers comfortable rooms and upscale amenities. The expanded, Fitness Center has a 40-inch LCD TV to keep workouts fun. The kids will love the heated, indoor saltwater pool, and you can enjoy a cocktail or casual dining at Kem's, our full-service restaurant which offers dinner. Book your reservations today at the Holiday Inn Macon North.

Location

Holiday Inn Macon North by IHG
3953 River Place Drive, Macon, GA
31210, United States

Hours

Reviews

3.7
708 reviews
5 stars
284
4 stars
169
3 stars
100
2 stars
59
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unresponsive, dismissive, or unhelpful during various issues.

Cleanliness Issues

Many guests reported cleanliness problems in their rooms, including dirty linens, hair in bathrooms, and unclean floors.

Renovation Disruptions

Several reviews mentioned ongoing renovations that affected amenities like the pool and bar, leading to disappointment among guests.

Noise Complaints

Guests frequently complained about noise disturbances from nearby train tracks and loud hotel activities, impacting their sleep quality.

Safety Concerns

There were serious concerns about safety, including reports of vehicle break-ins and inadequate security measures at the hotel.
  • TM
    Tim Molyneaux
    3 days ago
    4.0
    Breakfast was okay. Renovations put it in a conference room which was different. Night clerk was okay. Beds were very comfortable. Clean building.
  • AB
    Amy Benson
    Nov 17, 2025
    3.0
    The hotel is being remodeled And will probably be great when it is completed.
  • BW
    Barbara Watkins
    Oct 22, 2025
    1.0
    If I could give zero stars I would. I have been staying at Holiday Inn for 35 years amd this property is the worse. From booking to checkout TV didnt work, neither did lights At checkout my complaints were dismissed amd not addressed or apologized for.
  • LW
    Lexy W
    Oct 8, 2025
    3.0
    The hotel is right off the interstate with easy access to alot of amenities. I stayed at this property on 10/3/25 to 10/5/25. I was a bit disappointed and annoyed with the check-in process. I arrived around 4:30pm and the young lady checking me in flat out did not listen to me or follow proper protocol with ID verification. She asked for the last 4 of the card on my profile and I told her I wasn't sure what card was there and I didn't want to use it anyway as I held both my ID and Credit card I wanted to use. She said ok and proceeded to charge my card on file anyway while im still holding my cards. I ask her can I swipe now she asked did I want to use this for incidents and I said no... this is the card I want to pay with. And she then told me she charged my other card. She offered to reverse it but I was EXTREMELY annoyed and did not wish to have funds tied up on two cards so to keep the peace I just said dont worry about it. I also was not greeted as a platinum member. Also there is a VERY active railroad track behind the hotel. I was on the 5th floor and still heard trains passing all night long. If you are a light sleeper rooms on the odd numbers side might be better. There is construction going on in the lobby area but it wasn't disruptive. There's also only 1 elevator working at the time of my stay Other than the service issue at check in my room was very clean and the stay was friendly.
  • JL
    Jim Lee
    Oct 2, 2025
    1.0
    1st stay 4 stars. Had some issue but they could over come it. 2nd stay. DO NOT STAY!!!!!!!!!!!!!!! . If you want your car broken into this is the place. The coffee machine in room is broke and the housekeeper walked on me when checkout wasn't till the next day. I spoke with manager and she was nice but clueless as to how to remedy the situation. To top it all off the laundry facility is a mess and the dryer doesnt dry your clothes. I moved over to Hampton or should I say walked over to Hampton. As a platinum elite IHG member this is on the DO NOT STAY Sidenote: the renovations to the restaurant have been done for a while, they seem to have no desire to bring furniture in to foyer or restaurant and reopen it.

Frequently Asked Questions About Holiday Inn Macon North by IHG

What are the check-in and check-out times at Holiday Inn Macon North by IHG?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is the hotel accessible for guests with mobility challenges?

Yes, the hotel is mobility accessible and has accessible parking available.