Holiday Inn Express & Suites Macon North by IHG

Reviews

• ZC

  Zamek Castle

  Feb 2, 2026
  1.0
  I work in Macon a lot and usually stay at the Holiday Inn Macon North. I thought I'd try this HIE since there's lots of restaurants nearby. I travel 80% of the year and stay only at IHG hotels. This is the only one I've ever been to that does not have a coffee maker in the room (usually a Keurig). I won't be back because of this, I'll just go a few miles down the road to the Holiday Inn Macon North. They're not too cheap to give you coffee & tea in the room and the breakfast is better there anyway. I'd rather drive a little bit to the restaurants than not have coffee & tea in my room. It just rubs me wrong that they're cheaping out on coffee & tea. It's a form of shrinkflation, so cheap. What next, no toilet paper?
• MM

  Matt

  Jan 10, 2026
  3.0
  I recently stayed here and it wasn't the best experience. I came in at 3:05 for my 3:00 check in to find my room wasn't cleaned. They rushed to find someone to rush and clean my room. Felt like it didn't get a good cleaning. The receptionist was extremely ill, hacking everywhere. The manager was no help. Next morning wanted to print sone documents and the computer was broke. So spent 45 mins finding place to print my paperwork. Lobby was nice and fancy. Not sure if I will be back.
• SK

  Sue Keenan

  Dec 27, 2025
  4.0
  Room very clean, bed nice. Only problem I had was there are no curtains just a thin blind. They need to have a room darkening blind or curtains.
• RC

  R Coggins

  Dec 26, 2025
  5.0
  Enjoyed our stay here. Rooms were quiet, clean and fully stocked. Staff was friendly and helpful. Will definitely be back.
• AA

  Arthur A

  Dec 13, 2025
  1.0
  I stayed at the hotel Dec. 1, 2025. I booked using the IHG app which showed renovations in the lobby and food areas. I was ok with that. They gave me a 3rd floor room. All was well at first. At 6:30 pm we wanted to take a pre supper nap. But noise from above made that impossible. I called the front desk who said that there were no guests above us but the 4th floor was under renovation. They said the work was supposed to stop much earlier. We were in an older room. We went out for supper and came back to an extremely noisy heater. The front desk clerk came up, acknowledged the problem, and apologized. However the hotel was full so she could not change the room. We had a terrible night with little sleep. The next morning I spoke with the front desk clerk who offered 10,000 points in compensation; worth about a half night stay. When the manager eventually arrived at the hotel I politely told her that I wanted enough points for a free night. Her body posture, facial expression, and tone of voice made me very uncomfortable. Ultimately she negated the points the front desk clerk offered us. I complained to customer relations who apologized correctly but were only willing to give me 10,000 points which I still have not yet received. Macon has other IHG hotels so I will not stay at this hotel ever again Over the last few years I have stayed at various IHG hotels for well over 100 nights. They are invariably super clean excellent hotels and I intend to continue staying at their properties. Unfortunately one only knows how “support” works when there are problems. The IHG apology was well written. The points they promised in no way come close to compensate for what we experienced and I am disappointed.

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