Business Details
About
Hotel
Located in Macon,GA, the Best Western Riverside Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,496 reviews
5 stars
678
4 stars
401
3 stars
190
2 stars
83
1 star
144
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of mold, roaches, and unclean bathrooms.
Customer Service
While some guests praised the friendly and helpful staff, others reported poor service and lack of management availability.
Breakfast Quality
Many customers enjoyed the breakfast offerings, noting variety and quality, although some mentioned issues with food availability.
Room Conditions
Guests noted that while some rooms were clean and comfortable, others were outdated, had unpleasant odors, and issues like broken showers.
Value for Money
Several reviews indicated that the hotel offers reasonable pricing, but many felt that the quality did not meet expectations for the price.
- TCTina CobbNov 13, 20255.0We stay here every year. It's clean. Great staff. And, pet friendly.
- DSDaniel SosaNov 3, 20254.0Buen hotel relativo prcio
- BRBella RoseOct 24, 20252.0Just had to find a hotel for the night as I was passing through and wish I just slept in my car at a rest stop. Shower didnt work at all the knob just fell out of the wall. Saw a cockroach in the bathroom as well. The whole hotel just smelled awful. But I guess it has everything you need and the fridge worked well.
- MSMichael SinclairOct 19, 20252.0No Elevator, Definitely Needs a Upgrade.
- SHSusan HillOct 19, 20251.0There is no available management or problem solving if the owner is gone. No on call manager. No Assistant manager. No weekend coverage. Nothing.
Frequently Asked Questions About Best Western Riverside Inn
What amenities are included with a stay at Best Western Riverside Inn?
Best Western Riverside Inn offers free breakfast, a fitness center, free Wi-Fi, and a smoke-free environment for a comfortable stay.
Is breakfast included in the room rate at Best Western Riverside Inn?
Yes, breakfast is available for free to all guests at the Best Western Riverside Inn.
Does the Best Western Riverside Inn provide internet access for guests?
Yes, guests at Best Western Riverside Inn can enjoy free Wi-Fi throughout the hotel.
Is smoking allowed on the property of Best Western Riverside Inn?
No, Best Western Riverside Inn is a smoke-free property.
Where is Best Western Riverside Inn located?
It is located at 2400 Riverside Dr, Macon, GA, 31204, United States.
What are the operating hours of Best Western Riverside Inn?
The hotel operates 24 hours a day, 7 days a week, ensuring you can check in anytime.
Does Best Western Riverside Inn feature a fitness facility?
Yes, there is a fitness center available for guests to use during their stay.
Are there nearby automotive services close to Best Western Riverside Inn?
Yes, NuWay Battery - Macon, GA, an automotive parts and accessories provider, is nearby for vehicle battery and accessory needs.
Is there a granite supplier near Best Western Riverside Inn?
Yes, Beta Granite, a business-to-business granite supplier, is located nearby for your local granite supply needs.
How can nearby places like NuWay Battery and Beta Granite be useful during my stay at Best Western Riverside Inn?
If you need automotive parts or vehicle battery assistance, NuWay Battery is conveniently close. For any granite supply needs, Beta Granite is nearby for business or personal projects, enhancing your visit with local service options.