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Best Western Riverside Inn

3.9
(1517 reviews)

Business Details

2400 RIVERSIDE DR, Macon, GA
31204, United States
(478) 743-6311
http://bestwestern.com

About

HotelBest Western
Located in Macon,GA, the Best Western Riverside Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Riverside Inn
2400 RIVERSIDE DR, Macon, GA
31204, United States

Hours

Reviews

3.9
1,517 reviews
5 stars
695
4 stars
402
3 stars
191
2 stars
83
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, although some reported issues with mold and pests.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, contributing positively to the overall experience.

Breakfast Quality

Guests enjoyed the breakfast offerings, noting a good variety and quality, although some mentioned inconsistencies in availability.

Room Conditions

While many found the rooms comfortable, several reviews highlighted issues with outdated facilities and unpleasant odors.

Pet-Friendly

The hotel is appreciated for being pet-friendly, with amenities for pets, although some guests noted additional fees.
  • SS
    Sezniko
    Feb 19, 2026
    5.0
    Best hotel I've been at in a while.
  • BB
    Bryanette Biles
    Feb 17, 2026
    5.0
    Nice place to stay.Had no complaints
  • SA
    Sagar Adari
    Feb 15, 2026
    5.0
    Good place for a quick overnight stop. Rooms were clean.
  • AA
    Ashley
    Feb 10, 2026
    5.0
    Friendly staff and good breakfast. Beds are nice. I got an accessible room, which was nice but it was not a walk in shower. I didn’t like having to walk outside to get to breakfast.
  • DP
    Danny Parker
    Feb 6, 2026
    1.0
    We stayed on Saturday night in room 101 with my 92 year old mom. The electricity on one end went out we reported to front desk she said she would send maintenance right away we had to go back and report it again after 15 mins and again after 20 no one showed up until then. We had plugged her oxygen cylinder to it which went out i am glad it didn’t coz any problems to my mom but that was terrifying and we were there sitting without heat when temp outside was 10 degrees. Front desk was sweet she offered room move but 101 was too convenient and we were all settled in with all my mom’s equipments. Service was horrible though. Lobby was freezing and canopy lights were off when we checked in at 6 pm and checked out and 6 in the morning. They need to pay attention to details.

Brand Certified Facts from Best Western Riverside Inn

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Certified March 01, 2026Yext Knowledge Graph
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