Business Details
About
HotelBest Western
Located in Macon,GA, the Best Western Inn & Suites of Macon is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,213 reviews
5 stars
554
4 stars
340
3 stars
116
2 stars
79
1 star
124
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of roaches, mold, and dirty linens.
Staff Performance
While some guests praised the friendliness of the staff, others reported rude behavior and poor customer service.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the selection while others found it lacking or unappetizing.
Location Concerns
Several customers expressed discomfort with the hotel's location, citing safety issues and a sketchy environment.
Room Conditions
Guests noted that rooms were outdated and in need of maintenance, with issues such as unpleasant odors and malfunctioning amenities.
- TPTimothy PemperJan 2, 20265.0I really thought that Richie and the crew provided a great place for us to stay on New Years' Day. They are very hard workers and take pride in their establishment. The motel was clean and nice. We slept well at night, but not before enjoying the college football playoffs in the room.
- LMLinda MartinDec 17, 20255.0This is a wonderful Hotel very clean very friendly people they do anything and everything to accommodate to their customers needs the location of the good location it is in walking distance of many fast food restaurants and regular restaurants also Walmart and Dollar tree the hot tub was nice breakfast is wonderful they provide coffee all day for their customers they work very hard the rooms are very clean I would definitely recommend this hotel to anyone who needs to stay in Macon Georgia
- NRNoreen ReevesDec 16, 20255.0I had a suite and it was peaceful nice service and fantastic breakfast Ms. Theresa and her staff was definitely the best I will visit here again
- LPLulu PrincessDec 13, 20251.0Ok. Right off the start. We get greated with a roach at the front. Get our room key walk in and the room SMELLS like cigarettes. Continue to inspect the room and see another roach. Walk into the bathroom and the toilet is covered in pee. We have stayed at many other best westerns but this one is THE worst. Take your time reading the reviews. Because this place is not it.
- SSSandyDec 4, 20251.0DON'T STAY HERE. My husband, me, and our toddler needed a room for one night. I accidentally booked this hotel. I meant to book the one that was 6 mins south of this one. That one is super nice. This one is a health hazard for you and your family. They painted over all the mold on that walls which is now just growing through all the paint. The bathroom was covered in mold. There were German roaches in the bathroom and the sink area. I did pest control for 16 years so I know. 2 hours after we checked into the room we checked out and drove the 4 an half hours home. My husband has asthma and polyps in his nasal cavity. After 2 hours of being in the room he couldn't breathe from all the mold everywhere. The AC had mold all in it. We could never talk to a manger. Every time we call they tell us she is gone for the day and to call in the morning. We call in the morning and still the same story. They refused to refund our money. Please just go to the one that is 6mins south on 75 from this one. This one isn't even worth the $60 you pay.
Frequently Asked Questions About Best Western Inn & Suites of Macon
What is the location of Best Western Inn & Suites of Macon?
It is located at 4681 CHAMBERS RD, Macon, GA 31206, United States.
Does Best Western Inn & Suites of Macon offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours for Best Western Inn & Suites of Macon?
The hotel operates 24 hours a day, every day of the week.
What brand is Best Western Inn & Suites of Macon part of?
It is part of the Best Western hotel brand.
How can I make a reservation or learn more online about Best Western Inn & Suites of Macon?
You can visit their website at http://bestwestern.com to make reservations and find more information.
Is there a special promotion or offer currently available at Best Western Inn & Suites of Macon?
Yes, you can get a $20 gift card as a featured promotion.
What nearby places of interest are close to Best Western Inn & Suites of Macon?
Nearby, you will find Bill Hardin Music, a music and DVD store, musical instrument store, and fashion accessories store, as well as the Econo Lodge Inn & Suites hotel.
How can nearby Bill Hardin Music benefit guests staying at Best Western Inn & Suites of Macon?
Guests interested in music or instruments can visit Bill Hardin Music to explore their selection and accessories, conveniently located near the hotel.
Are there other hotel options near Best Western Inn & Suites of Macon for travelers?
Yes, Econo Lodge Inn & Suites is another nearby hotel accommodation option for travelers in Macon, GA.
What type of guest experience is Best Western Inn & Suites of Macon known for?
The hotel focuses on providing cleanliness, value, superior customer service, and a restful and productive stay with free internet access in rooms and the business center.