Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including reports of cockroaches, mold, and dirty linens.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported rude behavior and poor customer service.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it unsatisfactory and poorly managed.
Safety Concerns
Several customers expressed discomfort regarding the safety of the hotel location, citing loitering individuals and a general feeling of unease.
Room Conditions
Guests noted that while some rooms were clean and comfortable, others had issues such as unpleasant odors, outdated decor, and malfunctioning amenities.