Business Details
About
Hotel
Located in Macon,GA, the Best Western Inn & Suites of Macon is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,205 reviews
5 stars
549
4 stars
340
3 stars
116
2 stars
79
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including reports of cockroaches, mold, and dirty linens.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude behavior and poor customer service.
Breakfast Quality
Guests had mixed experiences with breakfast, with some enjoying the variety while others found it lacking in quality and freshness.
Location Concerns
The hotel is situated in a sketchy area, leading to safety concerns for some guests, particularly those traveling alone.
Value for Money
Several reviews noted that while the hotel offers reasonable prices, the overall experience did not meet expectations for a Best Western.
- LHLaura HelfmanOct 26, 20255.0A very good location, just off the interstate when needing to make a quick stop. A typical basic Best Western with other stores around if you need anything
- MSMichael SandlinOct 12, 20252.0Pool and hot tub both broke/locked up..skimpy breakfast items, outdated yogurt and milk. No tea. Shower handle broken.
- TLTim LincolnOct 12, 20255.0Clean, quiet, decently priced and well managed. The pool was not working, but that was not a big deal. Breakfast was great. Freshly prepared, good variety and hot and tasty. Great coffee. Room was clean, bathrooms were clean and adequately equipped. Shower water was hot and plentiful. Good sized flat screen and good channel variety. Linens were clean, mattress was comfortable and the AC functional. Staff was friendly and professional.
- BLBob LaClairSep 19, 20251.0Do not stay at this hotel. Room smelled disgusting and there was a live cockroach on the bathroom counter. We could not stay there. Checked out five minutes after we checked In.
- WKWilliam KilpatrickSep 13, 20252.0Labor day weekend and the pool is closed. Was there for 2 days and there was no butter for the waffles, toast or grits. We asked for some both days and was told they were out
Frequently Asked Questions About Best Western Inn & Suites of Macon
What is the location of Best Western Inn & Suites of Macon?
It is located at 4681 CHAMBERS RD, Macon, GA 31206, United States.
Does Best Western Inn & Suites of Macon offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours for Best Western Inn & Suites of Macon?
The hotel operates 24 hours a day, every day of the week.
What brand is Best Western Inn & Suites of Macon part of?
It is part of the Best Western hotel brand.
How can I make a reservation or learn more online about Best Western Inn & Suites of Macon?
You can visit their website at http://bestwestern.com to make reservations and find more information.
Is there a special promotion or offer currently available at Best Western Inn & Suites of Macon?
Yes, you can get a $20 gift card as a featured promotion.
What nearby places of interest are close to Best Western Inn & Suites of Macon?
Nearby, you will find Bill Hardin Music, a music and DVD store, musical instrument store, and fashion accessories store, as well as the Econo Lodge Inn & Suites hotel.
How can nearby Bill Hardin Music benefit guests staying at Best Western Inn & Suites of Macon?
Guests interested in music or instruments can visit Bill Hardin Music to explore their selection and accessories, conveniently located near the hotel.
Are there other hotel options near Best Western Inn & Suites of Macon for travelers?
Yes, Econo Lodge Inn & Suites is another nearby hotel accommodation option for travelers in Macon, GA.
What type of guest experience is Best Western Inn & Suites of Macon known for?
The hotel focuses on providing cleanliness, value, superior customer service, and a restful and productive stay with free internet access in rooms and the business center.