Candlewood Suites Atlanta West I-20 by IHG

3.8
449 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay HotelCandlewood Suites
The Candlewood Suites® Atlanta hotel in Lithia Springs, GA, is conveniently 3.6 miles from Six Flags over Georgia,14 miles from downtown Atlanta and minutes from the area's best shopping, attractions, and businesses. The greater Atlanta area is alive with rich cultural experiences. Business travelers find they are able to spend more time with clients and less time commuting thanks to our location off I-20 Thornton Road and proximity to area businesses in the Fulton Industrial - Camp Creek Corridor. We are just a couple of miles down the road from the Data Center Corridor which includes companies such as Google, Citi, and AT&T. Our hotel is located just minutes from Arbor Place Mall and numerous shopping and dining venues. We're also a short 14-mile drive from popular downtown Atlanta attractions like World of Coca-Cola, Georgia Aquarium, and Suntrust Park. We want you to feel at home during your stay, so our Atlanta West hotel's amenities are designed to help you do just that. All of our suites feature fully stocked kitchens with full-size refrigerator, microwave, stovetop burners complete with cookware, glassware, and silverware. Find snacks at the Candlewood Cupboard, rent movies from our growing library, or enjoy a healthy workout in the 24-hour Fitness Center. The staff of our Atlanta West, GA hotel look forward to welcoming you!

Location

Candlewood Suites Atlanta West I-20 by IHG
913 Bob Arnold Boulevard, Lithia Springs, GA
30122, United States

Hours

Reviews

3.8
449 reviews
5 stars
220
4 stars
86
3 stars
50
2 stars
21
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including reports of roaches, mold, and unclean bathrooms.

Customer Service

Customer service experiences varied widely, with many guests reporting rude or unhelpful staff, particularly regarding billing and room issues.

Room Quality

While some guests praised the spaciousness and amenities of the rooms, others noted issues such as unpleasant odors and inadequate maintenance.

Mixed Experiences

Overall, experiences were mixed, with some guests enjoying their stay due to friendly staff and good room conditions, while others had severe complaints leading to early checkouts.
  • AA
    Amileah
    Dec 3, 2025
    1.0
    Ladybugs every where
  • AF
    Andy Farr
    Dec 2, 2025
    1.0
    This is a shockingly bad hotel and service is laughably incompetent. I have stayed here twice for work - the first time I found out my shower was broken at 9:30PM and told there were no more rooms available. I was told I would receive a refund and then simply left to find other accommodation myself. Nearly 2 months later, I have not received that refund… My second stay here I was double charged for my room. Despite being promised a resolution from the manager of the hotel, I still haven’t received a refund for that charge over a month later. It’s hard to imagine how the customer service here could be any worse. Avoid this place at all costs.
  • BH
    Bill Hann
    Nov 26, 2025
    5.0
    5 Stars in all categories. My home away from home.
  • DW
    Denise Wilson-Browning
    Nov 15, 2025
    2.0
    I have never used this hotel before. I was given this sister hotel by another hotel since it was pet friendly. They didn't have my reservation even though I had a confirmation number. The we were given a room that someone was already staying in. I had no idea this was an extended stay hotel. The room wasn't as clean as I expected but we were only going to be there for for 10 hours. Would I use this hotel chain again? No. Just traveling overnight for a funeral service.
  • BW
    Blake Watson
    Nov 10, 2025
    2.0
    Had an interesting interaction with someone who I assume is a manager. Cleaner came by Sunday, and I requested they come back later. They never did. You would think this could be solved easily. Manager began to go through paperwork and claim that the cleaner took a photo of a magnet on my door that I never put there. She seemed much more interested in placing blame on me then just solving my problem. She eventually said she can have it cleaned tomorrow. As I walked away she decided to pop off with " you're lucky". Will likely recommend my company use another location for future reservations. Also just as a heads up. Their TVs are locked down. You can not access additional inputs with universal remotes. Which is a downside seeing as I can not watch anything other than there 2000s channel list lineup.

Frequently Asked Questions About Candlewood Suites Atlanta West I-20 by IHG

What are the check-in and check-out times at Candlewood Suites Atlanta West I-20?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free WiFi in public areas?

Yes, free WiFi is available for guests in public areas.