Best Western Kennesaw

4.1
235 reviews

About

HotelBest Western
Located in Kennesaw,GA, the Best Western Kennesaw is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Kennesaw
2625 GEORGE BUSBEE PKWY NW, Kennesaw, GA
30144-4965, United States

Hours

Reviews

4.1
235 reviews
5 stars
126
4 stars
55
3 stars
21
2 stars
17
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the friendly and accommodating staff, highlighting individuals like Mitch and Shar for their exceptional service.

Cleanliness Issues

Multiple reviews noted cleanliness problems, including dirty rooms, musty smells, and unclean bedding, which detracted from the overall experience.

Breakfast Quality

The breakfast offerings received negative feedback for being subpar, with many guests describing it as lacking variety and freshness.

Noise Concerns

Guests frequently mentioned noise disturbances from both inside the hotel and external traffic, impacting their comfort and sleep quality.

Room Conditions

Several reviews pointed out issues with room conditions, including outdated furnishings, uncomfortable beds, and maintenance problems.
  • JJ
    Jill
    Jan 1, 2026
    4.0
    Kind and helpful staff but breakfast was small and had to wait forever for the next helping of eggs to be made…which were gone in about 5min with everyone waiting.
  • AA
    Aranel
    Dec 30, 2025
    3.0
    OK. Pros: Decently clean room,good price, comfortable pillows and bedding, pet-friendly. Cons: Horrible breakfast (tasted like it was cooked 2 days ago and I had to throw it away), firm bed, no great place to walk or let your pet relieve itself.
  • KF
    Kristin Friends
    Nov 14, 2025
    5.0
    Had a late check in with my dog and traffic made it an after 1am arrival. Front desk was super friendly and accommodating. I really appreciated Shar's customer service, especially at that hour after traveling 7+hours. Shar wAs very gracious and helpful. The hotel room was great, curtains wouldn't close the whole way and the front sliding door was in need of repair. Overall great experience with my dog!
  • SA
    Sydney Aragon
    Nov 12, 2025
    5.0
    We had a great 4 night stay here. Staff was extremely friendly and accommodating, particularly with letting us check in early, which was much appreciated after a long night of traveling. The hotel is in a very convenient location, with a lot of amenities very close by, as well as quick access to highways to take you to north Georgia or down to Atlanta. The rooms are nothing special, but ours was clean and the daily upkeep was appreciated. Only negative I would say is that the hallways are very loud at night with slamming doors/people coming and going. Overall it was a really good stay and we will definitely stay again if we’re back in the area. Thank you, staff, for being so kind to us!
  • II
    Isabella
    Nov 8, 2025
    2.0
    7 night stay. Musty rooms, old ACs that smell like someone pissed in them. Breakfast was some of the worst and laziest I've seen at hotels (I've been to a lot). It consisted of liquid eggs dried to hell in a warmer. Biscuit gravy with saran wrapped biscuits, no way to warm them. Breads and pastries were stale, juice machine broke after my first night there and no one fixed it (just like their front door that you have to pry open). Coffee was almost always out. I had to ask 3+ times for some coffee to be brewed. There were a lot of inconsistencies.

Frequently Asked Questions About Best Western Kennesaw

Does Best Western Kennesaw offer free breakfast to guests?

Yes, Best Western Kennesaw provides breakfast for free to all guests.

Are dogs and other pets allowed at Best Western Kennesaw?

Yes, dogs and other pets are welcome at Best Western Kennesaw.