Business Details
About
HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Welcome to the brand-new Holiday Inn Express. We welcome you with open arms, rather you are visiting for business or leisure travel. We are conveniently located just off I-75 and a short drive to the "Empire City of the South", Atlanta. Need to catch a flight, no worries we are just about 25 miles from Hartsfield International Airport. Our guest rooms were designed to accommodate our guest traveling with family as well as business travel. Our modern design was meant to utilize the most out of space offering our guest more free space in rooms. Join us for a complimentary Express Start hot breakfast to get your day started off great. Don't worry we have your immediate business needs covered in our business center. Need to unwind?, no worries visit our state of the art fitness center or our Spa retreat featuring an outdoor pool. This little town of Jackson is just 1 exit from great shopping at the world-famous Tanger Outlets or visit our local zoo, Noah’s Ark Rehabilitation Center, full of rescued and rehabilitated animals. Downtown has lots of boutique shops and day spas. We are only minutes from Atlanta Motor Speedway. Travelling on business, we are just a few exits from the industrial district of Locust Grove and McDonough. Come allow us to deliver great service and a memorable trip to the Atlanta Metro area. We look forward to making a mark on your journey that stays with you always.
Location
Holiday Inn Express & Suites Jackson by IHG
116 Hospitality Drive, Jackson, GA
30233, United States
Hours
Reviews
4.3
331 reviews
5 stars
215
4 stars
60
3 stars
16
2 stars
13
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, helpfulness, and professionalism, with several standout employees mentioned by name.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and hotel, although some guests reported issues with hair and other cleanliness concerns.
Breakfast Quality
The breakfast options were frequently noted as excellent, with many guests enjoying the variety and quality of food provided.
Customer Service Issues
Several reviews pointed out significant customer service failures, including issues with check-in, lost items, and unresponsive staff.
Room Conditions
While many guests appreciated the spacious and comfortable rooms, there were complaints about maintenance issues such as broken elevators and hot water problems.
- KEKelly ann Ellis3 days ago5.0We stopped in for one night on a roadtrip and were super happy we chose to stay here. The staff were friendly, our room (Standard King) was not only super spacious but also very clean. Despite being so close to the road, we didn’t hear a thing! Breakfast was good. The only downside was the tv didn’t work that well (some channels worked a bit but then stopped, Netflix etc didn’t work) but on a one night stay, that wasn’t the end of the world. We requested a late checkout and they were happy to accommodate us. We’d stay here again!
- DCDana C5 days ago5.0The front desk staff were friendly and accommodating. The rooms were clean and the hotel is conveniently located. The rooms had a Keurig, fridge and microwave The breakfast was nice, good variety of items. Coffee available in the lobby all the time
- DHdelbert hensonDec 24, 20255.0Nice rooms very quiet
- PMPat mcdonoughDec 4, 20255.0The absolute best staff! This hotel is run like a four season. Hotel was clean, food great, but again best part were the people that worked here.
- UUUGVB239Dec 1, 20255.0Excellent customer service 👏 👏. Highly recommend
Frequently Asked Questions About Holiday Inn Express & Suites Jackson by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Jackson?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn Express & Suites Jackson.
Is breakfast included during the stay at this hotel?
Yes, the hotel offers a complimentary Express Start hot breakfast with buffet options.
Does the hotel provide free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas at Holiday Inn Express & Suites Jackson.
Are pets allowed at Holiday Inn Express & Suites Jackson?
No, pets including cats and dogs are not allowed at this hotel.
What accessibility features does the hotel offer?
The hotel provides accessible parking, is mobility accessible, and has an elevator for guest convenience.
Are there fitness or recreational facilities available at the hotel?
Yes, the hotel has a free fitness center and an outdoor pool for guests to enjoy.
Does Holiday Inn Express & Suites Jackson offer business facilities?
Yes, there is a business center and one meeting room available for business needs.
Are there nearby dining options close to the hotel?
Several nearby dining options include Zaxby's, Burger King, Dunkin', Moe's Southwest Grill, Wings & Brews, Huddle House, Papa John's Pizza, and Schlotzsky's for a variety of meals and tastes.
What transit or travel points of interest are close to the hotel?
The hotel is conveniently located near Exit 205, which provides easy access to I-75 and helps guests reach the Atlanta metropolitan area and Hartsfield International Airport, about 25 miles away.
Are there convenient services such as gas stations or convenience stores near the hotel?
Yes, nearby convenience stores and gas stations include BP, Marathon, Royal Seven 9, JP Travel Center, and Shell stations which provide easy refueling and shopping options for guests.