Best Western Hiram Inn & Suites

3.8
467 reviews
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Business Details

1340 PACE RD, Hiram, GA
30141, United States
(770) 222-9494
http://bestwestern.com
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About

HotelBest Western
Located in Hiram,GA, the Best Western Hiram Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Hiram Inn & Suites
1340 PACE RD, Hiram, GA
30141, United States

Hours

Reviews

3.8
467 reviews
5 stars
207
4 stars
116
3 stars
49
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted serious cleanliness problems, including reports of bed bugs, cockroaches, and dirty rooms.

Staff Service

While some guests praised the staff for being friendly and accommodating, others reported rude behavior and poor customer service.

Breakfast Quality

Guests expressed dissatisfaction with the breakfast options, describing them as inadequate and of low quality.

Room Condition

Several reviews mentioned outdated and poorly maintained rooms, with issues such as broken furniture and inadequate amenities.

Location and Value

The hotel is noted for its convenient location, but many guests felt the quality did not match the price they paid.
  • NC
    Nancy Coss
    Jan 3, 2026
    5.0
    Muy buena experiencia, todo limpio y un desayuno justo! Amabilidad en el personal…
  • LS
    Leigh Sookdeo
    Nov 25, 2025
    5.0
    My family and I had a wonderful stay at the hotel, despite the busy atmosphere due to a wedding block. Yvette and Peter were incredibly helpful, ensuring our experience was smooth and enjoyable. The hotel was impeccably clean, and the breakfast offered a great variety that we all loved. Overall, it was an amazing stay that exceeded our expectations.
  • CG
    Charlotte Gennaro
    Nov 25, 2025
    1.0
    BED BUGS! After driving 7 hours to meet family and friends for a wedding the next day, we checked in and unpacked our bags. Sat on one of the two beds to find something to watch on TV. I first felt something on my leg then, turned to my pillow and saw a bug. Started checking both beds and found live, crawling bed bugs. To be clear, there were multiple bugs alive in both beds. Told the front desk and was offered to switch rooms. The desk attendant had no reaction. It was like it was already known or expected. We packed our bags immediately which was the last thing we wanted to do at 9 pm. Drove to a nearby parking lot and used the internet to find another hotel. The Best Western has since emailed saying they searched the room and didn't find any bugs. Since the hotel denies the bugs exist, I feel everyone needs to know what kind of gross hotel this is. They probably rented the room out again. Just a horrible experience.
  • CJ
    C J
    Nov 17, 2025
    5.0
    It was great! Clean, quiet, good breakfast. This was a great choice, great stay and experience. Plenty of shops and restaurants nearby .
  • MC
    Michell Carmichael
    Nov 2, 2025
    2.0
    It was a horrible experience our shower didn’t work, the tv was fuzzy
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Frequently Asked Questions About Best Western Hiram Inn & Suites

Does Best Western Hiram Inn & Suites offer free breakfast to guests?

Yes, the hotel provides free breakfast to all guests.

Is there a fitness center available at Best Western Hiram Inn & Suites?

Yes, guests have access to a fitness center at the hotel.