About
Hotel
At the SureStay by Best Western Helen Downtown in Helen, GA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Helen Downtown
8396 S Main St, Helen, GA
30545, United States
Hours
Reviews
4.3
685 reviews
5 stars
409
4 stars
152
3 stars
64
2 stars
17
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and helpful staff, with specific mentions of individuals like Leslie, Tammy, and Mary for their exceptional service.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, although some noted issues with maintenance and outdated facilities.
Location
The hotel’s location received high marks for being within walking distance to downtown attractions, dining, and shops.
Room Quality
Feedback on room quality was mixed; while some guests appreciated the spaciousness and comfort, others reported issues with mattresses and outdated amenities.
Breakfast Options
The continental breakfast was generally considered adequate, though some guests expressed disappointment in the variety and quality.
- BBBen BrownMar 5, 20245.0Room was spotless, front desk service was excellent. I believe the young lady's name was Kier. Hope I have it right but very friendly and helpful. Nice sized TV for the end of the day. Highly recommend this place.
- LHLocoJoes HobbiesJul 20, 20215.0Great people to do business with.
- STSharon ThompsonJul 21, 20202.0Car park was too tight. Shower curtains weren't long enough, so a lot water would get onto the floor when taking a shower.
Frequently Asked Questions About SureStay by Best Western Helen Downtown
Does SureStay by Best Western Helen Downtown offer hot tub facilities?
Yes, SureStay by Best Western Helen Downtown has a hot tub available for guests.
Is Wi-Fi available for guests at SureStay by Best Western Helen Downtown?
Yes, the hotel offers free Wi-Fi to all guests during their stay.
What are the operating hours of SureStay by Best Western Helen Downtown?
The hotel is open 24 hours a day, 7 days a week, so you can check in or out anytime.
Where is SureStay by Best Western Helen Downtown located?
The hotel is located at 8396 S Main St, Helen, GA, 30545, USA.
What is the phone number to contact SureStay by Best Western Helen Downtown?
You can reach the hotel by calling +1 706-878-2191 for any inquiries or reservations.
Does SureStay by Best Western Helen Downtown have any special offers?
Yes, if you stay 2 nights, you will receive a $50 Best Western Gift Card as a special promotion.
Are there any coffee shops near SureStay by Best Western Helen Downtown?
Yes, Eisberg is a nearby coffee shop and cafe where guests can enjoy coffee and ice cream before or after their stay.
Where can I find dining options close to SureStay by Best Western Helen Downtown?
Nearby dining options include Q'Paso Latin Grub, a restaurant specializing in Mexican and Latin American cuisine, and Huddle House, an American diner-style restaurant.
Are there other lodging options near SureStay by Best Western Helen Downtown?
Yes, Alpine Lofts at Helen is a nearby hotel and holiday rental home that guests may consider for lodging.
Does SureStay by Best Western Helen Downtown belong to a hotel chain or brand?
Yes, it is part of the SureStay Hotels by Best Western brand, known for value and quality accommodations.